We had a lovely stay. The staff were all very friendly and helpful. The room was a little dusty, there was toothpaste on the tiles in the bathroom still and the plug for the coffee machine was half way across the room so had to move that to be able to use, hence then spotting the ring of dust around the machine we had moved. The TV also didn’t have particularly good signal so keep cutting off. The room was cosy though and the bed was very comfortable. Lovely toiletries available in the room.
Gemma
Gemma (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 14 日
The staff were really helpful, we'd not realised there was a private car park at the back of the hotel. I'd booked the room with the 500 year old 4 poster bed as a birthday treat, and the room was lovely. Staff were friendly and polite from reception, meal, checkout. Look forward to staying there again. Thanks
Jane
Jane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Beautiful property within walking distance of the castle. Parking was free, in the back of the hotel, although it required driving through a very narrow passageway. Our room was gorgeous.
Kerry
Kerry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Lovely Hotel
Very nice hotel some rooms at the front are a little noisy because of the original windows this would probably only affect you if you're a light sleeper, no lift so ask for help with your luggage.
Suzanne
Suzanne (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Paul
Paul (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Lovely
Castle is lovely, it is in the center of Conway so convenient but also can be noisy at night.
The food is excellent and they have nice cocktails
Joi
Joi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Dean
Dean (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Thomas
Thomas (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
George
George (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Ulrika
Ulrika (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Great location and the staff are super friendly and helpful. The property has lots of character and the rooms are comfortable, the only negative would be that it is need of a lick of paint and new carpets.
On the whole it was a great stay.
Wayne
Wayne (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 26 日
s j
s j (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
A traditional style hotel in the heart of Conwy
We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk.
There was plenty of variety available at breakfast and service there was very good.
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Gillian
Gillian (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Valerie
Valerie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Great location & very friendly staff
Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Kim
Kim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Great hotel for a short stay
Peter
Peter (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 15 日
We were able to park behind the building, but big vehicles might not be able to. A tour bus used the lot in front of the building, so it wasn't available to us. Hotel has a very convenient location for looking at the harbor and going to the castle and Plas Mawr. Relatively quiet. Very spacious suite. The problem we had was that it was pretty hot outside and there wasn't AC. There was a fan, which helped us sleep. But we couldn't open the bedroom window in the evening because of smells from the kitchen below. Otherwise, I liked the hotel.
John D
John D (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Deborah
Deborah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Great location
Andrew
Andrew (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Lovely weekend away with two dogs.
Hotel was lovely, staff friendly. We took our two dogs and they were welcome in most parts of hotel. Small patch of grass available for them to use. Food really nice, usual pub food. Our room was on very top floor - narrow steep staircase between mid and top floor. No lifts so everything had to be carried. Room was spacious and some lovely touches to welcome us although a mini fridge would have been great.
Kirsten
Kirsten (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Peter
Peter (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Lovely old property, great food and view of the castle from the courtyard / beer garden