Experience warm hospitality at Fairfield Inn & Suites by Marriott Charlotte Matthews, nestled in East Forest. Enjoy a free breakfast buffet, stay active with the gym and indoor pool, or connect with colleagues at the 24-hour business center. The helpful staff has left a lasting impression on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Non-smoking
Connecting rooms available
Pet-friendly
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness centre
24-hour business centre
24-hour front desk
Coffee/tea in a common area
Front desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Meeting room
Picnic area
Feel at home (6)
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is HK$697
HK$697
HK$803 total
includes taxes & fees
31 Aug - 1 Sept
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.68.6 out of 10
Excellent
83 reviews
(83 reviews)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
53 sq m
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)
Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
9.29.2 out of 10
Wonderful
12 reviews
(12 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds
Suite, Multiple Beds
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
51 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)
Novant Health Matthews Medical Center - 5 min drive - 4.6 km
Sportsplex at Matthews - 6 min drive - 6.6 km
Bojangles' Coliseum - 11 min drive - 12.3 km
SouthPark Mall - 16 min drive - 13.4 km
Getting around
Charlotte-Douglas International Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 34 min drive
Charlotte Station - 15 min drive
Restaurants
Cook-Out
McDonald's - 3 min drive
Custom Home Pubs - 3 min drive
New Zealand Cafe - 20 min walk
Cracker Barrel - 2 min drive
About this property
Fairfield Inn & Suites by Marriott Charlotte Matthews
When you stay at Fairfield Inn & Suites by Marriott Charlotte Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Also, Bank of America Stadium and Bojangles' Coliseum are within a short drive. Fellow travellers like the helpful staff and breakfast.
Languages
English
At a glance
DONE
Hotel size
94 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 2 total, up to 11 kg per pet)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–8:00 AM
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Rooftop garden
Picnic area
Fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Fairfield Inn Marriott Charlotte Matthews Hotel
Fairfield Inn Marriott Matthews Hotel
Fairfield Inn Marriott Charlotte Matthews
Fairfield Inn Marriott Matthews
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Inn & Suites by Marriott Charlotte Matthews Hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews Charlotte
Frequently asked questions
Does Fairfield Inn & Suites by Marriott Charlotte Matthews offer free cancellation for a full refund?
Yes, Fairfield Inn & Suites by Marriott Charlotte Matthews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairfield Inn & Suites by Marriott Charlotte Matthews?
Yes, there's an indoor pool.
Are pets allowed at Fairfield Inn & Suites by Marriott Charlotte Matthews?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Fairfield Inn & Suites by Marriott Charlotte Matthews?
Yes, there's free self parking.
What are the check-in and check-out times at Fairfield Inn & Suites by Marriott Charlotte Matthews?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Fairfield Inn & Suites by Marriott Charlotte Matthews and nearby?
Fairfield Inn & Suites by Marriott Charlotte Matthews has an indoor pool and a fitness centre, as well as a picnic area.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Fairfield Inn & Suites by Marriott Charlotte Matthews Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Bathroom
Restaurant
Food
Toilet
Value
What guests liked
Breakfast options were plentiful and delicious with a variety of choices daily. (44 reviews)
Parking was good and safe, with convenient access for guests. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
5 Jul 2025
Great service, facilities, and breakfast.
Nakia
Nakia, 1-night trip
10/10 Excellent
4 Jul 2025
Has an amazing stay here and it was so clean and everyone was so friendly.
Mekia
Mekia, 2-night trip
10/10 Excellent
3 Jul 2025
Clean rooms and great staff.
BIJENDER
BIJENDER, 1-night trip
10/10 Excellent
12 Aug 2025
The style was nice
Dontaveon
Dontaveon, 3-night trip
8/10 Good
22 Jul 2025
Nice place
Chad
Chad, 1-night trip
10/10 Excellent
21 Jul 2025
Great staff, very helpful.
Denna
Denna, 1-night trip
10/10 Excellent
7 Aug 2025
Breakfast was nice with options not just a muffin and bagel.Nice area to enjoy your breakfast and most I enjoyed the cold Lemon Water in the Lobby during the July HEAT
Tia Wana
Tia Wana, 1-night trip
8/10 Good
27 Jun 2025
Staff was so nice!
Michele
Michele, 2-night trip
10/10 Excellent
5 Aug 2025
Breakfast was amazing so many options, slept so good, requested a quiet area and they made sure I got that, front desk staff and management were amazing as well as housekeeping and breakfast staff. Very clean!!
Jennifer
Jennifer, 2-night trip
10/10 Excellent
27 Jul 2025
My fiancé and I were in town for a family gathering and we felt right at home! We had an extreme warm welcome from Ms Nicole. She was very kind and accommodating throughout our stay. Hotel was kept clean and housekeeping responded promptly. We weren’t a huge fan of the Main Street being packed a lot of the time however, our stay was great!
Jonathan
Jonathan, 2-night trip
10/10 Excellent
21 Mar 2025
It was amazing book this place great location
Aleseia
Aleseia, 2-night trip
10/10 Excellent
7 Aug 2025
I would love to have for breakfast almond milk. But thanks for having oat milk option.
Bryan
Bryan, 2-night trip
10/10 Excellent
4 Jun 2025
The staff were all very friendly, which started the entire stay with a great feeling! The rooms were very clean and spacious. I loved that we could enjoy the pool without freezing ! The location was great !
Stephanie
Stephanie, 2-night trip
6/10 Okay
2 Jul 2025
After my TV was fixed and I figured out how to work the door to my room the stay was nice; close to stores and restaurants. Seemed pretty safe although it didn’t look it across from the hotel.
Betrice
Betrice, 3-night trip
10/10 Excellent
24 Jul 2025
The front desk staff were absolutely amazing and delightful. I let them know in advance that I’d be bothering them and yet they were unbothered. Very special shoutout to Nicole and Tyla. Very Sweet ladies…
Brian
Brian, 4-night trip
10/10 Excellent
8 Apr 2025
Clean, friendly staff and easy access.
Ashley
Ashley, 1-night trip
10/10 Excellent
12 Jun 2025
Excelente
Jancel
Jancel, 1-night trip
8/10 Good
2 Apr 2025
Decent mid range accommodations.
Amy
Amy, 1-night trip
10/10 Excellent
31 Mar 2025
Very nice hotel better than expected and close to texas roadhouse that’s a win for me
Antonio
Antonio, 2-night trip
10/10 Excellent
17 May 2025
Highly recommend staying at this location. Nice room. Quiet facility. Lots of restaurants convenient to location. Really enjoyed the on-site breakfast.
Annette
Annette, 3-night trip
8/10 Good
11 Aug 2025
unfortunately there was no coffee--machine broken. Need to have a back-up. Everything else was great.
Leonard
Leonard, 1-night trip
8/10 Good
28 May 2025
Patio, breakfast, and staff all were great. Pool was very small.
JAMES
JAMES, 1-night trip
10/10 Excellent
18 Mar 2025
Good hotel at good price
The location is perfect for attending events at Bojangles colesium -- great staff, good breakfast too.