The hotel requires you to upload your passport or drivers license into a third party site, without having a privacy policy that explains how your personal data will be used and protected. This may be in breach of the Australian Privacy Principles. The hotel also requires you to agree that they can charge $1000 to your credit card once your stay is over if they believe damages has occurred. These terms were not mentioned when we booked, so we have tried to obtain a refund via hotels.com but the hotel will not agree. We will be seeking a chargeback.
PAUL
PAUL (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
A perfect place to spend a few days. great facility and very nice staff
Stefan
Stefan (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月27日
Owners go above and beyond to make a memorable stay, complementary drinks and nibbles early evening a real touch!