Key card machine was done so they had to unlock rooms for you just for you to get in
Nichole
1 晚家庭旅程
10/10
The stay was great. Hot water issues were completely fixed. Staff was friendly and helpful.
Ryan
2 晚行程
10/10
Chris
1 晚行程
10/10
The only issue was that there was not hot water the next two days so we had to shower in cold water.
Melissa
2 晚家庭旅程
10/10
Would definitely stay at this hotel again. I declined having the room cleaned for the first two days but had them come in and clean on the third day. I had already straightened pretty well but they had re-straightened everything and it looked amazing. The staff is Amazing and the hotel is excellent.
Kristy
3 晚行程
10/10
Dan
3 晚家庭旅程
6/10
真實旅客
1 晚商務旅程
10/10
Victoria
1 晚商務旅程
10/10
Danielle
1 晚行程
10/10
Jen
3 晚行程
8/10
Got our first room, it smelled, the lines were dirty, refrigerator and lamps didn’t work. It was late and we were tired from traveling, but I called front desk and he switched us to a different room immediately. Next room was cleaner, everything worked and smelt a whole lot better!
Christina
2 晚家庭旅程
8/10
Lorena
2 晚行程
6/10
The indoor pool was freezing, and the jacuzzi was barely lukewarm. The walls were so thin that I could hear the cleaning crew vacuuming and working for hours. To make matters worse, I was told the chips at the front desk were $2, but my credit card was charged $3 for a small bag of Doritos — what a rip-off! I wouldn’t return or recommend this place.
Teri
1 晚家庭旅程
10/10
Was in town for a western Gala!
Alecia
2 晚家庭旅程
10/10
Very clean hotel good hot water, front desk was friendly. They offer a buffet for $14 they have bar, easy access to shopping & dinning. About 10 minutes to midtown and about 15 minutes to downtown.
Miya
1 晚行程
10/10
Kalehia
1 晚行程
10/10
Joseph
3 晚行程
4/10
Lacking in customer service. Expect to wait at check in for an extended period. Wait at checkout. Do not expect customer service from anyone in authority there.
There are far better options for hotels in OKC than this one.
Phil
1 晚商務旅程
4/10
We specifically asked if the spa was working and properly. We arrived to it being under maintenance. When it did open it did not function properly. It was cold and the jets barely worked. We were also suprised to be charged for breakfast. Most hiltons have complimentary breakfast.
Tammy
1 晚家庭旅程
4/10
Mattress felt like a rock.
Joy
1 晚家庭旅程
10/10
Stephen
2 晚行程
8/10
This was the 2nd time we have stayed here. Both times we were very happy with our experience.