This place is just okay. It is not a resort--it's four apartment buildings with a mediocre restaurant and a 20 minute drive to town. If you think of it like a rental with some amenities rather than a hotel you will be better off. When we arrived, our room was not ready for 85 minutes after check-in time, and it was pouring rain but there was no where for us to go--we literally sheltered inside the tiki bar. The staff seemed to be mostly chatting and not concerned with our room needing to be ready. The concierge doesn't know anything about the local area, they claimed they made a restaurant reservation for us but the restaurant had no record. We booked one tour with them and they didn't quote the price--double what we would have paid online. The space is over designed with tech that breaks a lot--trashcans that you wave your hand over, power curtains. The lighting is generally awful (like a dentist office) and there aren't curtains in the living area so your family is fully on display to anyone at the beach. We stayed in the best room, which is immediately below the restaurant. Every night at 10pm and every morning at 6am we listened as the staff dragged the tables and chairs across the floor. You couldn't drown out the noise with white noise. The place is spacious and the kayaks, etc. are nice. I got an awesome massage, and the family had a good time but there are MUCH better places in the area.
