There charged 2 additional fees. One because they said price was wrong, the other a security deposit.
Kevin
Kevin (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 28 日
Different higher price when I arrived at the room.
Marisa
Marisa (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 16 日
Worst experience ever. Bunch of thieves. Those who have been There will know every word is true.. require a bill $$$
deposit. 3 times what they charge for the room. for that amount I would stay somewhere nicer. I had asked them first to cancel the room and just issue a refund since I was not going to be staying there and pay three times the amount that I actually paid for the hotel room and he said sure sure sure so of course I checked and try to cancel it on my end and the manager actually processed it as a check in so basically that means that I don’t get a refund because I checked into the room so I contacted hotels.com inform them of the situation and their thing was to call the property. Here’s where it gets good the thief told hotels.com that I was not going to be paying extra that the hundred dollars was a deposit can you believe that so the whole reason we book online is to get a cheaper rate but when I got to the hotel room, I was expected to pay their rate which is an additional amount and then pay the bill for a deposit and what delusional La La Land does that make any sense at all mind you if you do book these rooms take a look at that. I don’t think the whole room is worth $100 the manager upon stating the obvious that she’s trying to keep the money and not do business the right Way decide to assault me outside of the property and to get the F out obviously his residents hear them and they come out and harassed me to leave the property. Do not stay here!,!!
Santos
Santos (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 21 日
Tristen
Tristen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 21 日
Was absolutely horrific...when i arrived they advised me the price which i had already been charged was incorrect then charged my card and additional 75 dollars plus a 50 dollar deposit which has yet to be refunded...i jave tried contacting hotels several times and can not speak to a representative
Tasha
Tasha (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 14 日
The hotel not only does not update rates with hotel.com, they don't do their job, but they also refuse to own up to their mistakes. I had a very bad experience with them as they not only admitted to not having updated the rates on the website but also refused to honor the rate and were requesting that I pay more at their hotel property, which is a very low quality looking property and very sketchy. I do NOT recommend it at all.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 13 日
Hotel said the hotel room was more then what I paid for on the website and I couldn’t cancel, so they charged additional along with not returning my deposit, not worth the price, dirty with roaches in the bathroom. When I got ready to check out it was someone doing drugs in the parking lot. Overall it was a bad experience and I don’t plan on visiting ever again.
Hubert
Hubert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 6 日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 5 日
jaziel
jaziel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 11 月 1 日
Room and bathroom were dirty. Lighting was single overhead fluorescent tube. Paint chipped and cabinets damaged. Electrical outlets with no faceplates. Lastly, refused to accept the booked rate and denied room until paid an additional 50% above booked rate. Terrible location.
GILBERT
GILBERT (1 晚商務旅程)
Travelocity 真實旅客評價
2/10 欠佳
2025 年 10 月 30 日
Got charged 40$ after room was already payed
Sergio
Sergio (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 10 月 27 日
Upon arrival, the front desk scammed $20 extra cash and tried to get another extra deposit. Horrendous hotel. Dirty and gross.
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 25 日
I really like the kitchenette that was set up wrong it had a bathroom sink for the kitchen and a kitchen faucet in the bathroom the roaches were hard to deal with but I don't know I like the place
Richard
Richard (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 10 月 20 日
The staff was rude and would not accept my confirmation. He stated that I received it for a price far too low. So, basically he was upset that I got the rate I got. It was completely last minute and I literally paid online. Do not recommend for Expedia to have this hotel on the app. Completely disappointed, disgusted, and I was so tired. I had to drive around and look for another room. I requested a refund and they denied it. After they were the ones who would accept my reservation. Unbelievable
AMANDA
AMANDA (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 10 月 14 日
Tanisha
Tanisha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 14 日
Well we got here and had to check in late. I had messaged the property prior to our arrival to let them know. Then he informed me that the room we reserved wasn’t available and we will need to pay another $30. After discussing with my husband he reluctantly agreed. And THEN they said they needed a $20 cash deposit but would take $10 (that was all the cash we had). Got to our room and it is spacious but not inviting. There is a stove that didn’t look like it worked (we didn’t try it). No trash cans anywhere. The TV forever to work and no list available to tell us what channels they have available. The air won’t go lower than 63 degrees. There is some sort of pill looking thing in the bathroom against what looks like an old towel rack and the bathtub is grimy and no toilet paper holder. Luckily we are only here one night.
Jolaine
Jolaine (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 9 月 21 日
They didn't have the room I reserved. Had to pay 30 more.
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 16 日
Thumbs down
Room was not available
Claude
Claude (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
Carl
Carl (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 22 日
PÉSIMO SERVICIO
Tomen otra opción en la reservación, este hotel es pésimo… en limpieza, ruido y seguridad… Todavía la llegar me cobraron 40 Dlls de impuesto, impuesto que ya estaba cobrado en la tarifa en la aplicación, había cucarachas por donde quiera. El baño estaba sucio
Cristhian Gerardo
Cristhian Gerardo (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 3 日
Luis
Luis (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Lottie
Lottie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 26 日
MARILYN
MARILYN (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Ida
Ida (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Truly Authentic
Original gas stove, micro, & large fridge in room. Family friendly atmosphere. Pets Welcomed. Truly Authentic!