There charged 2 additional fees. One because they said price was wrong, the other a security deposit.
Kevin
Kevin (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 28 日
Different higher price when I arrived at the room.
Marisa
Marisa (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 16 日
Worst experience ever. Bunch of thieves. Those who have been There will know every word is true.. require a bill $$$
deposit. 3 times what they charge for the room. for that amount I would stay somewhere nicer. I had asked them first to cancel the room and just issue a refund since I was not going to be staying there and pay three times the amount that I actually paid for the hotel room and he said sure sure sure so of course I checked and try to cancel it on my end and the manager actually processed it as a check in so basically that means that I don’t get a refund because I checked into the room so I contacted hotels.com inform them of the situation and their thing was to call the property. Here’s where it gets good the thief told hotels.com that I was not going to be paying extra that the hundred dollars was a deposit can you believe that so the whole reason we book online is to get a cheaper rate but when I got to the hotel room, I was expected to pay their rate which is an additional amount and then pay the bill for a deposit and what delusional La La Land does that make any sense at all mind you if you do book these rooms take a look at that. I don’t think the whole room is worth $100 the manager upon stating the obvious that she’s trying to keep the money and not do business the right Way decide to assault me outside of the property and to get the F out obviously his residents hear them and they come out and harassed me to leave the property. Do not stay here!,!!
Santos
Santos (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 21 日
Tristen
Tristen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 21 日
Was absolutely horrific...when i arrived they advised me the price which i had already been charged was incorrect then charged my card and additional 75 dollars plus a 50 dollar deposit which has yet to be refunded...i jave tried contacting hotels several times and can not speak to a representative
Tasha
Tasha (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 14 日
The hotel not only does not update rates with hotel.com, they don't do their job, but they also refuse to own up to their mistakes. I had a very bad experience with them as they not only admitted to not having updated the rates on the website but also refused to honor the rate and were requesting that I pay more at their hotel property, which is a very low quality looking property and very sketchy. I do NOT recommend it at all.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 13 日
Hotel said the hotel room was more then what I paid for on the website and I couldn’t cancel, so they charged additional along with not returning my deposit, not worth the price, dirty with roaches in the bathroom. When I got ready to check out it was someone doing drugs in the parking lot. Overall it was a bad experience and I don’t plan on visiting ever again.
Hubert
Hubert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 6 日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 27 日
Upon arrival, the front desk scammed $20 extra cash and tried to get another extra deposit. Horrendous hotel. Dirty and gross.
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 14 日
Tanisha
Tanisha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 21 日
They didn't have the room I reserved. Had to pay 30 more.
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 16 日
Thumbs down
Room was not available
Claude
Claude (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
Carl
Carl (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 22 日
PÉSIMO SERVICIO
Tomen otra opción en la reservación, este hotel es pésimo… en limpieza, ruido y seguridad… Todavía la llegar me cobraron 40 Dlls de impuesto, impuesto que ya estaba cobrado en la tarifa en la aplicación, había cucarachas por donde quiera. El baño estaba sucio
Cristhian Gerardo
Cristhian Gerardo (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 3 日
Luis
Luis (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Lottie
Lottie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 26 日
MARILYN
MARILYN (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Ida
Ida (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Truly Authentic
Original gas stove, micro, & large fridge in room. Family friendly atmosphere. Pets Welcomed. Truly Authentic!
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 12 日
robert
robert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 10 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 6 日
Muy malo llegue hacer el check in y ya no habian cuartos donde hise la reservacion me mandadon a otro muy lejos.,y ahi me dejaron la primera noche donde la tv no sirven,me enpesaron a cobrar que tax por cada dia mas deposito y ya me habian cobrado de mi tarjeta antes de llegar tienen que mejorar mucho
Carlos
Carlos (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 6 日
I had planned my trip to San Antonio months ago and thought I would give this place a shot. I'd never been to the area and it appeared to be a quaint stay from the photos. However when I had arrived early to check the place out. It was just a run down mess. The person at the front counter was rude. There was a smell that was making me feel ill. This place it the epitome of skid row. I ended up deciding to find different accommodations after stopping. As I was leaving I had someone who was staying there come out and warn me against staying there and she had complained about not having TV for days. This place is not worth the savings at all unless you want to risk getting some kind of illness.