I had a reservation for four rooms. The male desk clerk was nonchalant and unfriendly. Plus, he assigned one of the four rooms to another family. I walked into the hotel, and another family was already occupying the room. We had to double up on a room in order to shower, dress and prepare to attend a graduation dinner. That was totally unacceptable! In this AI/computer age, how can you assign the same room to two families? My children and I could have easily witnessed something inappropriate while entering an occupied room.
真實旅客
1 晚家庭旅程
10/10
Osha
1 晚行程
6/10
Timothy
1 晚行程
10/10
No complaints
Daniel
1 晚行程
10/10
kelly
2 晚行程
8/10
I love this hotel. I’ve stayed there a couple of times. It’s nice, cozy, and clean. My only complaint is that my room had a damp smell to it. I’m not sure if ut was the carpet or what. The staff were nice.
Anisha
2 晚行程
8/10
My stay was very good the staff was friendly and helpful
Andrew
5 晚行程
6/10
Check in was too lengthy. Too many forms to sign
Rebecca
1 晚行程
8/10
Neil
1 晚商務旅程
2/10
I didn't stay that night. I made a mistake in booking and the hotels.com site would not let me change it even though it could not have been more than an hour or two later that I discoved the mistake. Expedia would not help, leaving it up to the manager. He decided to play hardball an I lost the entire $115. I did stay in the hotel the next night.
William
1 晚行程
6/10
William
1 晚行程
10/10
Very clean except the bathroom floor was a bit sticky.
William
1 晚行程
8/10
Good stay. Hotel was busy and full. Stayed during my sons baseball tournament. Bathroom was very spacious and clean. Room was clean and comfortable. It stormed our second night there and lightening set off the fire alarms which caused the elevators to not work. Our room was right next to the stairs and we could hear every time someone opened and closed the door. Other than that it was a good stay. Would stay again.
Meagan
2 晚家庭旅程
8/10
Vincent
1 晚商務旅程
10/10
Jefferrey
2 晚行程
10/10
Great. Stayed here multiple times and it’s always nice