Does The Alexander offer free cancellation for a full refund?

Yes, The Alexander does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at The Alexander?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Alexander?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.

What's the area around The Alexander like?

The Alexander is a short 11-minute walk from Singleton Park and 14 minutes' walk from Swansea University.

The Alexander, Swansea: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 5, 2020

Howard, 1-night trip

6/10 Good

Aug 23, 2020

Accommodating and helpful after I booked the wrong day! Lovely bed. Good for a stopover

CJ, 1-night trip

10/10 Exceptional

Aug 20, 2020

Great location!

Hotel was excellent the service was second to none. Lin and the housekeeping team were ever so helpful during my 3 night stay.

Darren, 3-night trip

8/10 Very good

Aug 19, 2020

The Alexander is really well placed just 12 mins from the beach and it’s got good security and I was upgraded to a double room from a single which was a wonderful surprise. My room was spotlessly clean with a comfy bed with nice white linen and a spotless bathroom with bath and shower and fluffy white towels. There was a big flat screen tv (I didn’t use it) and a view over the rooftops down to the sea. I slept very well. Just be aware as it is an old Victorian house that the sound proofing isn’t brilliant. I could hear a child running around and crying in the room above me early evening but I slept undisturbed. Very good stay for one night in Swansea as I was passing through. And Lynn the owner was very helpful and charming when we spoke on the phone (I booked last minute so she gave me the instructions to self check in - all v easy). Thanks.

Helen, 1-night trip

10/10 Exceptional

Jul 27, 2020

Lovely, spacious room. Clean and tidy and well decorated. Needed a mat in the bathroom as you get out of the shower. Very slippery floor when wet.

1-night trip

6/10 Good

May 18, 2020

Leah, 1-night trip

4/10 Fair

Feb 17, 2020

Huf

Nedslitt gammelt og trangt..fraværende trykk og vann i dysj. Kun en nøkkel pr rom,manglende lyspærer og lysrør. Anbefales ikke. Det eneste som var positivt var prisen.

Olaf Martin, 4-night trip

4/10 Fair

Jan 1, 2020

Visible damp problem. No check in staff - just a key safe. Noisy.

1-night trip

8/10 Very good

Dec 21, 2019

Self check in, no staff, lot of independence, doesn't feel like a hotel, I like that

1-night trip

8/10 Very good

Dec 19, 2019

Patrick, 1-night trip

8/10 Very good

Dec 18, 2019

1-night trip

4/10 Fair

Dec 10, 2019

Disappointed

We waited on the street in the rain trying to contact the manager to get the code to the front door & our room. The bed was crippling. A woman attempted to break into our room while we were dressing the next morning. We checked out two nights early because of the discomfort & safety issue.

3-night trip

4/10 Fair

Nov 8, 2019

Not a room, but an igloo

I appreciate first of all that this was a cheap room, but only because advertised at 50% discount so should have been £52 per night. The room was like an icebox and the radiator had been jammed to off position. I therefore had to layer up in clothing and even put my outer jacket on when going to sleep. As the premises are unmanned, there is a telephone number for guests to call - this number did not connect to a person. Therefore I was not able to get any help with this. It was the most uncomfortable situation to be in. Definitely not recommended during cold spells

Elizabeth, 2-night trip

10/10 Exceptional

Nov 2, 2019

Caroline, 1-night trip

4/10 Fair

Oct 28, 2019

2-night trip

6/10 Good

Oct 23, 2019

Disappointing stay.

We stayed in room 2, a family room of 1 x double and 2 x single beds. Beds comfortable enough, although the sheets etc were clean, they did smell strongly of washing powder? An issue with the main curtain is that it did not close in the middle and the resulting 6" gap provided enough light to almost illuminate the room via the streetlamp directly outside. The bathroom although clean did not have a plug for the hand basin which meant running water whilst having a shave and one of the handles to the shower has the appearance and feel of being badly corroded so suggest this needs to be replaced. So why not complain well - my biggest issue is with the parking so the required number to discuss was called (and message left with name and phone number) and here 2 days later, still no response. My belief from the description given re parking was there would be parking close to the hotel which is on a main road. Whilst I missed the online text indicating parking was based on fitting in with local residents, I did not expect either to have to park so far away or to have to move my car before 09.00. (can park between 18.00 and 08.00 then for 1 hour no return for 2 hours meaning leave by 09.00). There seems to be no provision at all to park on site. Altogether a disappointing stay although with some tweaks many issues could be corrected.

Alan, 1-night trip

4/10 Fair

Oct 21, 2019

Ann, 1-night trip

2/10 Poor

Oct 21, 2019

2-night trip

6/10 Good

Oct 18, 2019

Awful smell of damp Throughout, bed was obviously old worn out mattress.

mark, 1-night trip

8/10 Very good

Oct 17, 2019

James, 1-night trip

2/10 Poor

Sep 23, 2019

Styr unna!

Kjellerrom uten vindu, muggent og rått, dusj og do i et kott under trappa ute i gangen.

Eldbjørg, 2-night trip

6/10 Good

Sep 16, 2019

Check in was not good had to walk down a lane to get to our room which was very small the cleanliness of the room was to a high standard

Jane, 1-night trip

8/10 Very good

Aug 9, 2019

Just right for a short stay,quirky decor,clean ,comfy,great staff particularly Pat who sorted out queries

1-night trip

4/10 Fair

Aug 4, 2019

Anthony, 1-night trip

4/10 Fair

Aug 2, 2019

Geen sleutel aanwezig, geen warm water aanwezig en erg rumoerig

1-night trip

The Alexander

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Does The Alexander offer free cancellation for a full refund?

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Is parking offered on site at The Alexander?

What are the check-in and check-out times at The Alexander?

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Reviews

The Alexander Reviews

Very Good

8.8

8.2

8.6