Check in experience was very smooth the staff so welcoming feels like home
Saleh
Saleh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Redwanul
Redwanul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Best hotel staff
I want to share my experience of this hotel is one of the best services staff very knowledgeable and friendly
Aseel
Aseel (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Hala
Hala (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
All great
Essam
Essam (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Hotel is fantastic and staff very professional
Saad
Saad (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Good stay and recommend the hotel
An overall satisfactory stay with issues resolved by management.
The hotel is aging with a refurbishment scheduled for next year. The hotel compensates this with excellent service and issues are resolved by management in a satisfactiry manner. The GM aims to please and for this I commend him and his team.
The service at the Cafe, Breakfast Buffet and Reception was good. Room service was patchy but no issue or ask was too much.
What could have been an unpleasant stay was soon rectified by managment to ensure a loyal customer of IHG left happy.
I commend them for their forthcoming attitude to service and they will continue to receive my custom.
The choice of top quality hotels in Madinah is limited with many showing their age. The Dar Al Iman compensates this with excellent service.
muzamal
muzamal (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月25日
Jolene a hotel
The room we got had an electrical fault and the water for the shower was constantly cold, after 1 night they upgraded us to a suite which was ok
At breakfast, a staff member Far had was rude, also late check out is extra money
Faried
Faried (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Mussa
Mussa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Saad
Saad (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Clean rooms, location is near to mosque and staff was helpful. Check-in was quick
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
Linah
Linah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Mohammed
Mohammed (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
كل شي رائع وممتاز واستقبال بشوش
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????? (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
Why 3 Stars
Stay was quite good. Service of the room was excellent made even better by Mohammed Bilal who was in charge of Room maintenance. Hotel has Immediate access to the Prophet's mosque Women's section. Reason for 3 stars is that the Hotel was under renovations so lot of noise. Also the existing rooms looked in quite a need of renovation. Furthermore, Breakfast ended at 10:00 instead of 10:30 like other hotels. Also, Window would not open.