Bonito lugar con excelente playa, cuartos limpios y cómodos, buen servicio del personal muy amigable, muy buen bufete de desayuno y cena, restaurante japonés recomendable. Puntos a mejorar, restaurante mexicano no lo recimiendo, snack de alberca le falta mejor servicio y mejores alimento. Si te gusta el buceo hay un servicio excepcional pero con costo y algo caro.
Ramiro
Ramiro (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
the view is gorgeous; the employees are the friendliest and accommodating that I have encountered. The resort needs to refurnish the beautiful lobby and new ceiling fans. I personally felt there were to many food items to choose from when you can specialize on certain items.
Rick
Rick (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Fernanda
Fernanda (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
great place
Rocio
Rocio (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 23 日
Bien a secas
Íbamos a festejar nuestro aniversario de bodas y reservamos una habitación con cama king size, al llegar nos comentan que no hay disponible, nos da una con dos camas dobles (matrimoniales) y la posibilidad de cambiar a una suite con cama king size por otros diez mil pesotes cómo una promoción por nuestro festejo, gracias así mejor nadota, lo demás estuvo bien no me quejo, sólo ése detalle.
Jorge
Jorge (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Suzette
Suzette (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Recomiendo 💯
Super amable todo el personal, excepcional de verdad. bello el area del hotel, muchos animales, cuidado del medio ambiente, muy eco, buenos tragos. Hermosas las plantas, caminos bellos y protegidos etc.
El cuarto ensi nada especial pero hay todo que hace falta ademas se pasa el tiempo afuera. Y la limpieza muy bien.
En la playa debe haber mas palos con techecitos para sombra - las pocas que hay siempre estan cogidas desde muy temprano.
Michaela Anna
Michaela Anna (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 8 日
nice, clean resort with almost all you need for a good time,
frendly stuff, good food
marcin
marcin (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Our favorite place in the planet.
Shannon
Shannon (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 3 日
There was almost no options for tours and excursions organized from the resort. All entertainment and cultural tours are from the island center, where you are supposed to get to on your own by getting a taxi and return by taxi... 5-star resort must assure the tours are in abundance with transfer to and from resort. So great food and service but completely uneventful and boring without a variety of arranged and offered activities... If you just want to sleep, eat, and bathe then it is perfect. If you want more from your stay, then pass this one up...
Rita
Rita (14 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Timothy
Timothy (7 晚行程)
Orbitz 真實旅客評價
8/10 很好
2025 年 4 月 1 日
n/a
Gretchen
Gretchen (7 晚行程)
Orbitz 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Nicholas Loren
Nicholas Loren (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 30 日
Shelby Lee
Shelby Lee (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
As a female staying alone in my own room I felt safe walking around the resort. The staff was very friendly and helpful this was my second stay at this resort and I’ll be back
Dawn
Dawn (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
We love this property. You won’t find nicer staff.
Angela
Angela (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Justin
Justin (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 25 日
Entertainment team was very good. Property is well maintained. Very relaxing, laid back feel. Didn’t like long wait for some restaurants (no reservation policy) and lack of bartenders - only 1 bartender at beach bar & pool bar most of the time with 10 minute waits common.
Chad
Chad (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 22 日
First time at this place in Cozumel. It will be our new go to. We never left the resort for 5 days , it was that good. Will be back next winter.
Christopher James
Christopher James (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Rhonda
Rhonda (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Was a wonderful vacation
Shaun
Shaun (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 18 日
I enjoyed the property. Clean, well staffed and quiet with lots of trees and natural sound barriers.
I was disappointed with the snorkeling. Booked an outing at the pier but hardly worth it. Not much color at all and not much see life. We saw one turtle and one shark. Not in my top 20 places in the world to snorkel.
Kirk Lyndon
Kirk Lyndon (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 15 日
aleena
aleena (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Humberto was personable, hard-working, and talented. All staff were friendly and helpful
Jill
Jill (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Iberostar Waves is my favorite resort on the island. I have stayed there 5 separate times. I’ve been scuba diving in Cozumel for 25 years and have stayed at many of the other resorts on island. Iberostar exceeds them all in my opinion.