Internet in Lobby area didn't work, although mgmt was aware.
Pool water was cold and smelled a little funky
Sandra
Sandra (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 14 日
Fanindra
Fanindra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Ronald
Ronald (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Vada
Vada (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Chris
Chris (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 24 日
Bad stay
We stayed three nights and we never did get any light cleaning service and no towels
Larry
Larry (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Keith
Keith (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 16 日
Reed
Reed (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Anastasia
Anastasia (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
Not worthy
First time i stayed at hyatt place was in 2012 then i stayed today and surprised to see there is no upgrade. Everything is the same way as it was 12 years ago. So disappointed eith the quality and the money i spent. I could have an excellent hotel at other place at the same price. I will not stay at any hotel of hyatt place.
Muhammad Mujtaba
Muhammad Mujtaba (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 1 日
Nice hotel…but be ready for bedbugs
Eric
Eric (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 31 日
Corey
Corey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
The front desk staff were friendly and answered all my questions. The breakfast was good and had a large selection.
Pilar
Pilar (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Inna
Inna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 17 日
Shower was leaking before spout, the water felt terrible. Lighting in bathroom was real dim. Bed sheets and blanket had blood spots on them. Fridge wasnt really cold yet set on max. Heat and AC was hard to control, either too hot or too cold, no true in-between. Checking in , wasn't told about using my personal credit card for accidentals. They should have used the card on file from the company so that inturned locked up what little cash I had personally.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 17 日
not good
when we come to naperville il we always stayed here. My husband had surgery so we thought we stay there. We noticed things are getting run down. The rm we had was not good, the rug was really stained, the bathroom door would not shut stuck on floor wouldnt shut without pushing real hard,the toilet did not shut properly. We also had a problem with an over book for two rms and they would not help us being booked third party. When we talked with third party they said we didnt have two rms booked no Idea what this is about still dealing with it.
doreen
doreen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
It was very smooth check in and room was awesome and clean, hotel was located in quite area, best thing was hotel provided free breakfast and it was excellent, overall I liked the stay in hotel, in future this will be my first Choice in Chicago.
Dinesh
Dinesh (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Yi
Yi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 10 日
Decent but Noisy
Room was decent. but noisy! I was in a 2nd floor room away from the elevator, but the guests directly above me either had children jumping off the furniture or were building their own tree house! LOL.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 9 日
Not happy
No one came to clean had to keep asking for towels.