The hotel is clean and tidy. The staff are always ready to help, in particular the reception team. Very impressive. They follow up on everything such as taxi to airport, day tour, table booking, etc. Before we got there, we sent them emails regarding certain things and they are quick to reply. So, we know that we are in good hands. The TV has a lot of channels to watch, including movies. The room is not big but if you go out most of the time, it does not matter that much. It is a nice boutique hotel, near to the Lake and about 20 min walk to Old Quarter. There are a lot of restaurants and bars around the hotel.