Room was standard looking. Floor was not swept on first day, then realized a dirty towel was on the rack. When I talked to the front desk they said sorry but no solution to rectify it. I then had to phone down to get my towel replaced. Next day, the floor was still not swept with debris like cereal on the floor. Window howled for the wind as wouldn’t seal, we had to put a bag around the seal to stop it. Service at the restaurant in the evening was very slow, had to keep asking for things like condiments or cutlery. They forgot one person’s meal completely. Morning breakfast was good and so was the service. No real common area to play games with friends. Location was good with a small convenience store nearby. Shuttle service was good. Room was not to standard for the price. Would not stay here again.
Susan
2 晚友伴旅程
10/10
They had complimentary shuttle to the V&A waterfront. Also a Concierge who could arrange transportation on your behalf.
Darlene
2 晚浪漫旅程
8/10
Takayuki
1 晚行程
10/10
Very well run
Maurice
4 晚行程
10/10
aime
1 晚行程
10/10
ana
1 晚行程
10/10
Staff made us feel very welcome. Stored our bags while we went touring. Great room service. Airport shuttle reasonable. Room safe didn’t work so they upgraded us. Would definitely stay again.
John
2 晚行程
10/10
Had a problem, manager took care of everything. So thankful. Great property
Charles
3 晚友伴旅程
2/10
TSUI SHAN
6 晚行程
10/10
It was overall a great stay
Hayden
1 晚行程
10/10
I liked that the staff was quick to find us a room with 2 beds.and they did it cheerfully
mary
1 晚行程
8/10
Abdullah
1 晚行程
6/10
The surroundings of the hotel are not that great, I didn’t feel safe going out for a walk at night.