If I could give this hotel "0" stars I would. Upon arriving for check-in I was told the room I had reserved was not available and was offered "all they had left". When I entered the room it was heavily damaged and smelled terribly of marijuana. The room was damaged in several ways and it didn't feel like a safe place.
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2026 年 1 月 5 日
I was assigned Room 204 when I checked in which wasn't the original room I paid for it was a double room I paid for a king room...I let that slide....the Room had bedbugs and I have pictures of the bites...now they moved me to a cleaner room...the kind of room that they said was booked up, a king room...but then I had no one come clean the room till Sunday at 11am I had been at the hotel on the same floor since Friday...I had a reservation till Monday morning but I left Sunday evening at 3:30 pm after having a shower that took 30 mins for the water to get warm...then to have hotels.com to tell me that I can't have any reimbursement other than $35 in one key cash...so disappointed
Ricci
Ricci (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2026 年 1 月 2 日
jon
jon (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 19 日
SHALISHA
SHALISHA (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 12 月 15 日
It was fine as usual but the only problem was not being able to sleep due to the cars passing by on the main road. It was difficult to sleep
James
James (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 12 月 14 日
William
William (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 12 月 14 日
Had roaches in sink exploded
Phillip
Phillip (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 8 日
It was terrible lights didn’t work and they had bed bugs
Jeryle
Jeryle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 28 日
Kayla
Kayla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 23 日
Omar
Omar (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 21 日
Definitely my favorite place to go when I'm visiting Richmond
James
James (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 10 月 20 日
Definitely Peaceful just like I remember
James
James (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 10 月 19 日
The manager (black woman) was very rude and nasty. She claimed that my room was dirty and made me leave the premises two days early. I only had two bags of trash which was neatly tied up and crumbs on the floor. All of the workers do not speak English and is lazy as hell.
Jaquann
Jaquann (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 18 日
The entire location is sketchy and not the safest feeling property. I was looking for a convenient place to rest for the night. When I arrived in the parking lot I knew that I had made a terrible hotel choice. It’s 10pm now, and I'm seriously considering trying to find another hotel.
Albert
Albert (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 9 月 30 日
Ada
Ada (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Ellesse
Ellesse (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Eddy
Eddy (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 30 日
Poor quality no soap in one the rooms we booked. Wouldn’t come back.
Nathan
Nathan (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 8 月 23 日
Damaine
Damaine (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 17 日
I did a review on 8/16 but I forgot to add that I checked out the room 15 minutes after I got in. I know I lost money by not staying the whole time and for only be there for that short of a time but I rather stay in my car where I have working locks on the door then this room with no working locks. The only good thing is the air conditioner was jumping😂 and it was cool in the room🙏
DonJa
DonJa (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 8 月 17 日
I didn’t feel safe at this property. There were no extra locks in the door and I felt unsafe. The linen was dirty with stains.
Angela
Angela (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 16 日
There was no ice machine on property. The room was clean but did not have a hairdryer, iron or ironing board lighting was bad in the room and no dresser to put your clothes in. Back of door was unpainted. Manager was nice and helped me with the T.V. as I was having trouble with it.
Marsha
Marsha (9 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 15 日
The room was ok but a few moths Although the website said hair dryer there was none. When I called the front office they said no hair dryer so I had to go on the plane with wet hair!