Awesome place to be clean staff are friendly everything is beautiful
shadrack
shadrack (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Thanks a lot for all! You were very helpful! :-) Marion & John
Johannes
Johannes (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 8 月 28 日
Great satff
Mercy
Mercy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Einzigartig Room
Freundliche personal ,
leckeres Essen
Ich komme wieder gerne
mahdi
mahdi (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 7 月 26 日
Hotel for those taking a break
Mona
Mona (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
The best accomodation on my trip to Kenya!
Dazzle
Dazzle (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 24 日
Took 45 minutes for a cocktail to arrive and the bar worker continously kept the change prompting me to challenge his poor service.
Not the best situation to be in while relaxing.
Had another bar employee shout at my guest for not using a towel when none were in sight hidden behind the bar.
Was asked several times by security "where I was going" like he is my dad.
The employees think the hotel is a strict boarding school.
Breakfast and the staff serving were absolutely amazing and are great representatives of the hotel.
Maybe they could teach the staff at the bar/reception/security some customer service skills.
Sundeep Singh
Sundeep Singh (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 4 日
I got a very good offer to stay at the Royal Shaza suites and I am very happy to have chosen to stay here. The reception staff especially Emmanuel were very welcoming and helpful. I requested an early check in and early check out which were all accommodated for. The room was clean, spacious & quiet. I felt very safe at the property.
The staff are very helpful and polite. I requested a very early breakfast for a few days which was accommodated for with no problem by the restaurant.
Thanks to the chef and Charles, who served me almost every day of my stay. The laundry service are quick snd reasonably priced.
There is a well equipped gym, several swimming pools, well maintained gardens and beach access to the ocean.
Ib
Ib (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Super super super super nice hotel
Super nice stay in Royal Shaza suites, away from crowded places. It's a hidden gem. Super clean spacious rooms, nice gym, two pools (bigger and one smaller) and also a big lawn. Super friendly and helpful staff. Breakfast was really good, many options to choose. Even it's a bit further it's easy to go around. They had also one of the best massage, I suggest to try it. I would give a ⭐⭐⭐⭐⭐
Petra
Petra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Établissement excessivement propre. Serviettes de bains et draps changés chaque jour. Personnel accueillant, poli, gentil, serviable. Chambre très spacieuse. Grande douche. Piscine très propre également. En revanche les matelas des transat auraient besoin d’être changés. Excellent séjour. Je recommande cet hôtel les yeux fermés
Béatrice
Béatrice (14 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Overall it is a nice place to stay. The pool and the beach too warm to swim, to be refresh and they close the pooll at 6 PM instead of at least 9 PM like most places around the world.
Artoosh
Artoosh (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
It was safe, quiet and the staff wonderful
Manuel
Manuel (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 6 日
Fair stay in Shanzu
It's ridiculous to charge 500 for toom service delivery.
Very clean rooms save for the restaurant which was heavily infested by cats and roaches. The cats make it hard not to feed them hence the roaches.
The bar area, did a fight occur there, there's a huge visible patch of blood which they need to scrub off thoroughly.
My partner unknowingly paid cash at the bar which was never recieved but instead pocketed by the barman. Efforts to get the payment receipt was unsuccessful. That is simply stealing from both your guests and the company.
Front desk staff and the hotel manager are amazing and very accommodative.
Breakfast is substandard though. The food from the ala carte menu was made really good though it takes so long.
Overall, we had a lovely time here and will definitely come back.
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
The staf is great, the view from the roim an the pool is breathtaking.
Ammar Ahmed Hassan
Ammar Ahmed Hassan (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 13 日
We really loved our stay here! The staff was so accommodating especially Terry at the desk! The rooms were perfect. Access to beaches were close. Really beautiful hotel would recommend!
Michele
Michele (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
I have no complaints. The location is beautiful property will maintained staff very, nice and friendly I will recommend to my friends and I will return
Manuel
Manuel (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 9 日
Die Unterkunft an sich ist gut. Das Personal sehr bemüht. Das Essen ist jedoch nicht gut.
Anastasia
Anastasia (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 29 日
Annan kokonaisuudessa arvosanaksi 8/10
Hotelli oli siisti ja puhdas. Todella kaunis paikka. Aamuapala buffetti oli kattava ja monipuolinen. Halal ruokia oli saatavilla.Työntekijät olivat kohteliaita ja avuliaita. Kaikki oli täydellistä, paitsi pari seikkaa missä olisi parantamisen varaa. Ravintolan ruoka paitsi aamupala ei ollut hyvää sekä ruuan valmistsmisessa menee todella kauan, vaikka ravintolassa ei olisikaan muita asiakkaita.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 2 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 7 日
The property is good
faustin
faustin (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 26 日
Amazing hotel😍
Victor
Victor (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 22 日
This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit.
I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :)
I liked how confident and polite staff were to engage in conversations and remained both
friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back.
To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes