Our stay was great. We had a good time. Walking from our room to the lobby was very long, but other than that no other complaints. Staff was very friendly and accommodating. I love the 2 ladies in the coffee shop. They were very friendly and made us feel so welcomed.
sherri
sherri (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
100/10! Everything was perfect. The staff was absolutely amazing, the rooms were so clean, the food was unbelievable. I will be back as soon as I can. Highly recommend!
Madyson
Madyson (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 4 日
I just got back from a five night stay at secrets royal beach. The staff and service was amazing. We upgraded to preferred club at check in, and had access to a few extra restaurants and pools. The room was luxurious and spacious, and the food was amazing. I am gluten free and every restaurant I went to had multiple options for me. The resort is definitely more relaxing and couples than partying which was to my personal preference, but if this is not your taste look elsewhere. I won’t give this resort a 5 star for 2 reasons. One being the restaurants do NOT take reservations and the wait times can be pretty long. We got totally denied from the steakhouse as we arrived at 745pm and had no more room for the remainder of the night. It was the first resort that did not take any sort of reservations and I did not enjoy that. The other part was being in the preferred club you get access to another pool. There is a sign that says you cannot reserve chairs before 8am. I got outside at 715am and all chairs were taken already. This rule seriously needs to be reinforced as I was upset I couldn’t even get a seat by the pool I paid extra money for. All in all this resort was luxurious and beautiful and I would definitely come back.
Jacqueline Diane
Jacqueline Diane (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 4 日
Very beautiful property. Food mediocre. Prefer guest not needed no real perks
SHARONDA
SHARONDA (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Great place
Danny B
Danny B (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Najib
Najib (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 3 日
David A
David A (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 2 日
gabriel
gabriel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Jessica B.
Jessica B. (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Our butler Alfredo is always amazing. Staff friendly. Beach rock free. Love this resort! Rosa always kept our drinks full
Natasha
Natasha (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 27 日
.
Michael David
Michael David (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Resort had good mix of people, no one really roudy. Pleasant, relaxing atmosphere. Pleasant staff always ready to help in any way. Entertainment not enough variety. Really enjoyed music artist on beach night. Inside nightly entertainment too much same. Massages A Hoping to some day become club member
Kenneth john
Kenneth john (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Everything was excellent!! One thing was the jets weren’t working in our tub, just a tad disappointed with that!
Alyssa
Alyssa (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 25 日
The property was gorgeous, the facility was very clean, despite being mostly outdoor. Most of the employees are friendly and helpful, however the pushing of add ons and upgrades was overwhelming. We were approached by 7 associates during our first 24 hours on the property asking us to upgrade our stay, add a romantic beach dinner, or a sales pitch breakfast. 9/10-would go back, but keep airpods in.
emily
emily (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
We liked the restaurants and the nightly shows. Liked the covered beach chairs. Only thing we didn’t like was the high pressure sales pitch for their vacation club directly after checking in.
John Richard
John Richard (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Buffet food was always cold
Molly Sue
Molly Sue (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 12 日
LOVED IT HERE
Noah Daniel
Noah Daniel (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 12 日
Food was excellent.
David Jon
David Jon (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Laura
Laura (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Corey A
Corey A (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 1 日
Michelle
Michelle (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 26 日
James
James (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Really enjoyed our stay. Preferred members is the way to go 200 percent. Our personal concierge (Ramses) was great. They make you feel special which everybody can appreciate every once in a while. See you soon. Food was great especially the buffet. Highly recommended for a getaway.
Christine
Christine (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Amazing
John
John (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
I loved everything about the property and the experience 10/10