I hurt my knee and had to cancel my trip, and asked if they could do something for me (I had booked a non-refundable rate). They refused, charged me the entire amount anyway, even though they could have easily sold my room. Our group had reserved 7 rooms total for the weekend.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Olli
Olli (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 31 日
Nadia
Nadia (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 30 日
Kaisa
Kaisa (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
The best staff ever, always super accommodating. Rooms clean and so may amenities
Raquel C.
Raquel C. (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Jill
Jill (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
Good
My stay was comfortable and enjoyable
Bellamy
Bellamy (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
Olivia
Olivia (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Excellent service.
Excellent service from front desk. The bed was uncomfortable felt like you could easily fall out of the bed, so room was cosy and clean.
Katrina
Katrina (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 14 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Analiyah
Analiyah (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 11 日
Service was great but the water faucet has slow water flow.
Philip
Philip (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Lonzo
Lonzo (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 10 日
No parking
Saw the hotel have free parking. But need to pay additional 55