4/10 一般
2025 年 10 月 11 日
Positive = Reception staff polite and helpful. Bed comfortable.
Negative = Hotel is tired and in need of an upgrade. More attention to cleaning as we had a dead fly in a cup and our teaspoons had cleaning residue still on them, also dust on the table legs and walls with dirt splatters.Which I cleaned off. Others in our group had similar issues.
The breakfast room was not ideal and inviting for a larger group of 6.
Food is overcooked and warm at best. Asked to have another egg done runny, and although the young girl went and asked the chef, was told that they were unable to do so as they were busy with also running the pub restaurant next door. Checked next door to find only a couple of people seated, so not busy. The continental wasn't kept topped up, told more would come out in a few minutes,non ever did. Did get bread for the toaster, though. Juices and hot water are not topped up. We were seated midway through breakfast service, and as guests, we shouldn't have to keep asking for these things. There is a definite lack of leadership and mentoring with much attention needed towards attitude within the kitchen.
Overall, our experience was negative, and we will not return.
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
