Food was amazing! Property is clean and well maintained
Mirza Intekhab
Mirza Intekhab (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 1 日
The location of the property is amazing, and the jacuuzi is a nice touch.
But the service could you use improvement. The television remote in the room wasnt working. The sheets were stained. But when requested for room service, the staff were timely and changed the sheets and fixed the TV remote promptly.
On the second day, we requested room cleaning but the staff forgot to replace hand towels in our bathroom and the newly replaced sheets had stain again.
The dine in experience was average, half the time, the staff couldnt tender to our beverage needs since the kitchen was busy and certain buffet items were not refilled on time.
Overall average experience, there are rooms for improvement in multiple areas. Not what I expected.
Sidarth
Sidarth (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Relaxing Place
Great place to stay.
Good food. Friendly staff and in quiet area.
Short tuck tuck ride from small village and 30 mins drive from Munnar Town
Stephen
Stephen (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Oded
Oded (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Jayesh
Jayesh (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 5 日
Really good for a remote getaway
You have to remember that this is a very remote location. On basis of that the food is very good. The setting is amazing so peaceful.
The hotel does not sell alcohol, this is not very clear on the description above, so has led to some negative reviews.
The food is a buffet which changes each day. There is also a menu for ordering other food instead (which is where most of the non-indian food is).
The rooms are very nice. We did not choose the hot tub option. We got a large balcony amongst the trees. There was no one overlooking us, and I think that is the case on most of the rooms.
The staff were very friendly. They helped arrange a tour for us. It does seem that most guests arrange their own driver and tours. I would suggest contacting the hotel before for a list of the sites to see nearby (tea plantation, waterfalls, spice gardens, chocolate factories, etc)... The list is a single page and you would be able to plan your own visits with the driver who takes you to the hotel.
The property is very good, nice ambiance. The rooms were pretty good with all facilities. Maintenance of swimming pool was average. Food was good. The biggest drawback was the expectation that we will have good mountain view but was disappointed due to lot of trees around the property which blocks the views. The way to the property was quite steep and need a trained driver.
Srikanth
Srikanth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 23 日
The best property in Munnar, beautiful pool & wonderful location, well behave staff particularly in restaurants. Overall 5 star rating from my side.
Dimple
Dimple (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Nice location and good vibes
Manoranjan
Manoranjan (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 18 日
The staff were friendly, and the location was beautiful but the jacuzzi was not working in the room
Aniritha
Aniritha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Beautiful resort and staff
sucheta
sucheta (2 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024 年 11 月 27 日
Serene and beautiful. This is a great location if you know that you want to stay in and relax.