Does Hotel Cayman offer free cancellation for a full refund?

Yes, Hotel Cayman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Cayman?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Cayman?

Yes. Self-parking costs USD 3 per night.

Is an airport shuttle service offered by Hotel Cayman?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 30 per vehicle.

What are the check-in and check-out times at Hotel Cayman?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Cayman and nearby?

Hotel Cayman has a picnic area and a garden.

What's the area around Hotel Cayman like?

Hotel Cayman is in La Mariscal, a short 2-minute walk from Foch Square and 12 minutes' walk from La Mariscal Craft Market.

Hotel Cayman, Quito: Info, Photos, Reviews

10/10 Exceptional

12 Feb 2019

Clean, quiet and close to everything.

Beautful secure quiet hotel three blocks from Fochs Square. I had room 4 which is just off breakfast area and had garden view. Wifi worked well. Bathroom is a little small which is comon in Ecuador. No tv or phone which I consider a plus. Could use a table and chair but other than that a good place to stay.

William, 2-night trip

8/10 Very good

13 Jan 2019

Perfect location and price, a little noisy

Great location, secure (gate is always locked and there is always staff available to let guests in), friendly staff who speak English. The rooms that face the street are a bit noisy (they do offer free ear plugs).

3-night trip

10/10 Exceptional

19 Nov 2018

Yo soy viajera mundial que visitó más que 77 países. Pase mucho tiempo en los hoteles en varios países de Italia, Chile, Argentina y mucho más....y ahora paso 4 noches en Cayman Hostel. Mi experiencia es inolvidable. Todo esta perfecto en este lugar. Primero el personal especialmente los dueños Halina y Walter son súper amables, todo es muy limpio, tienen las cams confortables, el desayuno también es muy rico, y el jardín es precioso. Me siento en casa aquí.

Jaga, 2-night trip

8/10 Very good

17 Feb 2018

Beautiful garden

Very friendly and helpful staff. Good breakfast. Close to restaurants, but it generally avoids the noise from the nearby bars. Beautiful garden with humming birds.. Many of the rooms open into the breakfast room or the garden, so if noisy guests have loud conversations, you will hear it. Otherwise, we were very happy with our stay.

Kevin, 4-night trip

10/10 Exceptional

3 Dec 2017

Excellent hostel

Good location, good service, lovely garden and great breakfast. Very pleased

David, 4-night trip

8/10 Very good

29 Oct 2017

Very helpful staff. Good location. Only negative was a warm but not hot shower.

1-night trip

10/10 Exceptional

14 Sept 2017

利便性があり、かつ快適な滞在

新市街に位置し、観光および空港からの移動の両方で便利だった。スタッフの方も問題なく英語が話せ、大変親切。24時間食堂の場所で、コーヒー、お茶、バナナが提供されており、無料で頂くことができる。隣におしゃれなレストランがあり、周辺にはコンビニもある。

1-night trip

8/10 Very good

30 Jun 2017

Muy agradable.

Muy buena ubicación. ..cerca de bares y restaurantes. Muy buena atención y limpieza. Lugar cálido y confortable.

Luciano, 1-night trip

10/10 Exceptional

26 Oct 2015

Recomendable 100%

Muy bonito el hotel, y muy bien ubicado. Para destacar la atención de Andrés de recepción que estuvo en todos los detalles. Excelente relación precio/prestaciones. Muy recomendable!

8/10 Very good

19 May 2015

Great hostel/hotel in Quito

With it being located in "New Quito" there were many places to choose from to eat. But if you want to see Centero Historico and walk, it is about an hour and fifteen minutes away. So would recommend a taxi unless you like walking a lot. The hotel staff were very nice and helped you out with getting a taxi or recommendations for food and places to see. The rooms are kept clean and are a decent size for a single bed.

8/10 Very good

30 Mar 2015

Our layover stop.

We felt safe in this gated hotel. It is located near many restaurants within walking distance.

6/10 Good

9 Mar 2015

Bien sólo para ir de vacaciones

El hotel en general esta bien. el desayuno no es variado, pero suficiente. El hotel esta mantenido, aunque la habitación sencilla me pareció bastante pequeña. la Wifi no funcionaba y no sabían cuando la arreglarían. Mi viaje fue de trabajo, por lo que tuve que cambiarme de hotel. Resulta inexplicable que solo acepten pagos en efectivo.

2/10 Poor

23 Jan 2015

AVOID!!!!!

Horrible experience! I didn't even complete the check in process and go to the room because the front desk staff and owner were completely unprofessional and rude. The front desk person acted as if he had zero idea how to process a Hotels.com reservation, and repeatedly asked me what he needed to do in a progressively hostile manner. When I did his work for him and found out that I was supposed to pay the hotel either at check in or check out, he demanded that I pay in cash. I spoke with Hotels.com (wasted my own money using my cell phone from abroad), and verified that I was able to pay with a credit card. The front desk person grew progressively more hostile and threatening. After finding out that I was on the phone with Hotels.com, he called the owner. She insisted that I pay in cash. A couple at the hotel czme down and told me that they had the same horrible argument with the front desk and owner the day prior. I walked out in the pouring rain and went back to the Marriott.

10/10 Exceptional

25 Dec 2014

Very happy with hotel cayman

Hotel Cayman was lovely. Our room and the entire hotel was spotless. The staff really cares about the place. They are friendly and helpful and most speak English. We had a lovely time.

8/10 Very good

8 May 2014

Excelente ubicacion

Me encanto la ubicación del hotel, muy buena relación precio calidad, lo mejor que los dormitorios están impecables, todo limpio y cómodo. Lo único, que no se puede pagar con tarjeta VISA.

8/10 Very good

4 Mar 2014

Nice hotel very well located

Very nice hotel, clean and well located. There is a beautiful garden and commun aéra are nice. Only negative point is that wifi was not available in our room.

4/10 Fair

3 Dec 2013

overrated in reviews, very basic room

basic room, nothing more. room can get cold, tile floor with no rugs or carpet, ok bed, sheets and blanket; tiny bathroom but at least had hot water. basic breakfast of eggs, rolls, juice, coffee. Cash only. Near lots of restaurants, but local contacts say the area is not very safe. There are better deals in the vicinity.

6/10 Good

23 Feb 2013

OK for a short visit

Rooms were very small and dark. Some of the staff was helpful, but others weren't, didn't seem like they cared we were there or not. We were only staying for one night as we were flying out to Peru the next day, so we may be hasty in our judgement.

8/10 Very good

5 Sept 2012

New Town: Hotel Cayman - a nice cosy place

The hotel is centrally located in New Town and the entire place is clean and very well kept. Warm and cosy duvets on the beds added a touch of class, and plentiful towels, replaced daily if we needed it. Bathroom was spotless and everything worked. Hot water took a LONG time to come through (well over a minute), but when it did, it was plentiful and HOT. Breakfast was average but more than adequate. The rooms have some individual character, which adds interest to the modern decor. Our room was a bit small (they fit 3 twin beds into a double room) so we didn't have a lot of room to open our suitcases. Staff were helpful and friendly. Good value.

10/10 Exceptional

23 Jul 2012

Quiet street, near restaurants, bars & clubs...

The Cayman is very clean, newly updated. I stayed in room #7, which is a single bed, the room was pretty small, however big enough to accommodate my 2 very large luggage, a desk & night stand. The room overlooked a pretty patio & street (stayed 2 nights: had no issue with street noise). The walls are very thin & you can hear noise from people upstairs & downstairs: talking, walking & moving around. As for the room: very clean, newer bedding, daily house keeping with fresh towels each day & a very small bathroom: clean & newly updated! No TV/clock/radios in the rooms. Free wifi throughout; it is a little spotty. Breakfast was simple & good: great croissants, good juice & eggs (to your liking) with coffee/tea. They do have a menu of other food/beverages that they offer during most of the day/evening; however for add'l fees; along with laundry service. They were helpful with directions & Kind. After 12pm checkout, they stored my luggage for free & allowed me to hangout in their living room/lobby area (were there is a TV & cable) until they called a taxi to come take me to the airport. Only minor complaints: 1) Hot water can be spotty: Luke warm one day & scalding hot to ice cold the next. 2) on both nights, toward the evening there was a smell coming from one of the 3 drains in the bathroom. I just shut my door at night, which helped a bit. Overall: a great stay!!! I would stay here again & recommend to all.

8/10 Very good

2 Apr 2012

Gemütliches Hotel in zentraler Lage

Mein Zimmer war klein, und es wurde außen renoviert. Da ich das Zimmer aber nur zum Schlafen benötigt habe, war alles wunderbar. Guter Zustand, und ordentliche Matraze. Die Hilfe an der Rezeption war wunderbar, allerdings hat das für 3 Uhr morgens geordete Taxi mit US $ 10,- etwas über dem normalen Preis von ca. US $ 5 - 5 verlangt.

10/10 Exceptional

1 Jan 2012

Loved our time at Hotel Cayman

Great staff -- very polite, friendly and helpful. They allowed us to keep our bags there while we were out for one day. Called a taxi for us when we needed it and hooked us up with a reliable taxi service for day trips. The location is close to several great restaurants and a vibrant night life. The only glitch in our stay was a flaky internet -- they really need to fix that and Hotel Cayman would be our choice for repeat visits or recommendation to our friends visiting Quito. Thank you for a great Quito experience.

8/10 Very good

20 May 2010

became like home away from home...

I used Cayman as "base camp" as I explored Ecuador & Peru storing stuff I didn't need on a particular journey, at Cayman free of charge. Hotel staff very helpful, patient, friendly and spoke fluent English which made it feel like home away from home.. I found the neighborhood a little too noisy at times, but in reality, found it was more a reflection of how noisy S.A. countries are as I found it almost everywhere in Ecuador & Peru. It just seems to be out of their consciousness that, for instance, people might be trying to sleep at 2am, or more likely just don't care. Enjoyed the breakfast, comfortable dining room, and I liked the fact I could have a full breakfast if I chose to pay for it. Place was clean, and generally well organized and dependable.

2/10 Poor

9 Dec 2009

Hotel Cayman is a hostal

This is not a hotel, it is a hostal. So it should be called "hostal"....also, if anyone stays over in your room they charge you extra, which is a policy of hostals, not hotels. THE WATER IS room temperature in the shower, sometimes cold. Over the course of four days, the water in the shower was only hot once. It is in the Mariscal, which has a great nightlife, however the actual block the hotel is on is full of criminals at night, and I witnessed kids sniffing glue out of giant plastic bag right outside of the hotel entrance. Food for thought!

10/10 Exceptional

25 Jun 2019

3-night trip

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Does Hotel Cayman offer free cancellation for a full refund?

Are pets allowed at Hotel Cayman?

Is parking offered on site at Hotel Cayman?

Is an airport shuttle service offered by Hotel Cayman?

What are the check-in and check-out times at Hotel Cayman?

What is there to do at Hotel Cayman and nearby?

What's the area around Hotel Cayman like?

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Hotel Cayman Reviews

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Reviews

10/10 Exceptional

Clean, quiet and close to everything.

William

8/10 Very good

Perfect location and price, a little noisy