Pool was down, all elevators except for 1 was down, customer service at front desk in the a.m. (audit shift)was completely horrible. The room next to me had many kids and they were very noisy I only got 3 hours of sleep.
LaVenia
8/10
Latarsha
1 晚行程
10/10
Drex
1 晚行程
10/10
Laleh
2 晚家庭旅程
10/10
We book here twice a year and look forward to our stay. The staff here are the nicest, friendliest , most professional people we have ever come across. The Staff is the biggest reason we stay at this hotel. The rooms are great, the food is excellent, you won’t find a better stay than this Embassy in Hoover Alabama.
Tracy
1 晚家庭旅程
8/10
The indoor fitness facility was very nice clean and ample.
We were disappointed that the indoor pool was closed for the duration of our stay.
Sarah
2 晚家庭旅程
6/10
Taccro
1 晚行程
8/10
The property was clean and well maintained and my stay was enjoyable but the only drawback was the breakfast. This was my second time staying at this property and even though I wasn’t satisfied the first time, I decided to give them another chance but once again, I was not impressed. The options were limited, especially the breakfast meats (not everyone eats pork) and the quality of the food was not at all what I expect from an Embassy Suite.
Rukiyah
2 晚家庭旅程
10/10
Steven
2 晚商務旅程
8/10
Sharon
2 晚行程
10/10
Lakeisha
1 晚行程
10/10
Absolutely loved it!.
Everyone was kind and helpful. I left my work phone by mistake but the staff was great at locating it.
The manager was nice enough to mail it to me in
South Carolina. I always book with the Embassy regardless of my location (Atlanta, Columbia, Myrtle
Beach, etc.); however, their customer service dominates the chain and the industry!!!!
Ashley
2 晚商務旅程
2/10
Donnell
2 晚家庭旅程
4/10
Grungy hotel, probably the worst embassy I've ever stayed at.