The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Vicki
Vicki (9 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年3月5日
I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked.
Bathtub had hotwater but the shower was only lukewarm not hot.
Excellent breakfast!
Robert
Robert (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年6月28日
Lovely staff and clean, spacious room
The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Rachel
Rachel (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年5月8日
Anvar
Anvar (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年4月20日
I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.
REGINALD
Travelocity 真實旅客評價
2/10 欠佳
2023年3月14日
Sofeeyah
Sofeeyah (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年3月5日
We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Rosa
Rosa (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年3月1日
PhilIp
PhilIp (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年2月23日
Every support and service was good!
It was very convenient to have stores nearby.
Wifi can be better, and I saw a cockroach several times.
Ken
Ken (14 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2022年10月9日
Dieses Hotel kann empfohlen werden ! - Allerdings besteht kein Shuttle zwischen Flughafen und Hotel, so daß jeder selbst sich um den Transport kümmern muß (bei der Anreise).
Helmut
Helmut (3 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年9月7日
No Rooms Available
Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at hotels.com to help me find another room and couldn't reach anyone. Hotels.com needs to make sure there are rooms available before taking peoples money.
Diane
Diane (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年10月10日
Andrea
Andrea (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2021年9月23日
the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Brian
Brian (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2021年9月20日
The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Muchona
Muchona (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年9月6日
Great experience
Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2020年7月21日
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2020年7月14日
Short stay at crossroads
Stayed at Crossroads hotel, we had a very welcome reception from the day we arrived, the team at crossroads were very polite and cheerful. Food was very nice we had plenty of options to select from, i highly recommend this place for anyone who wants a little vacation or business, its truly a relaxing place and atmosphere is wonderful!
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月19日
Very convenient location. Food court, stores and banking nearby.
Ken
Ken (3 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2019年10月23日
Hotel centrally located with malls and eating places just a walk away. very convenient but if you drink alcohol make arrangements to get its outside the hotel. No alcohol here.