4/10 一般
2025 年 9 月 6 日
we would not recommend staying here
I was profoundly dissatisfied with my recent stay at this hotel. The air conditioning (if it can be called that) malfunctioned, and despite my request for repairs, the staff only provided a fan on the second day; we visited during times when the weather would get up to 30°c. When I inquired about tea bags, they informed me that they were not provided, and coffee was not provided either. Toilet tissue was distributed in extremely limited quantities, with only one roll at a time being provided for four adults occupying the room. Furthermore, I was shocked to learn that cleaning was only conducted once every five days, which is an unacceptable standard. We requested some more towels on our third night at the hotel, and the staff were reluctant to give us any.
We understand that staff should have breaks in the day, but there was rarely anyone at the front desk. One night, our one roll of toilet paper we were given had been used up and we had to scavenge for toilet paper in the town in the middle of the night as there was NO staff and basic necessities were given out as if on rations.
The hotel advertises itself as a four-star establishment, but in reality, even a one-star hotel offers superior service and basic amenities. The sleeping conditions were uncomfortable, the staff was friendly but hugely unhelpful, and the overall experience was significantly below my expectations. I would strongly advise against staying at this hotel.
Anton
Anton (4 晚家庭旅程)
Hotels.com 真實旅客評價
