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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
City-center Ottawa hotel with indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Point of interest
Free daily on-the-go breakfast
Reception
In-room safe, desk, iron/ironing board, free cribs/infant beds
Located close to Tanger Outlets, Holiday Inn Express Hotel & Suites Ottawa West Nepean is a modern haven. Enjoy a to-go breakfast, unwind by the lobby fireplace or get active in the gym and indoor pool. With helpful multilingual staff and free WiFi, this hotel near Canadian Tire Centre has left previous guests raving about its convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Non-smoking
  • Connecting rooms available
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$104 nightly
The total price is $124
Nov 9 - Nov 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room

Combined shower/tub, hair dryer, towels

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Hair dryer
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Hair dryer
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, hair dryer, towels

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Hair dryer
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Hair dryer
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Hair dryer
  • 445 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Combined shower/tub, hair dryer, towels

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Room, 2 Queen Beds with Sofa bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Hyatt Place Ottawa West

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 1,909 reviews
$115 nightly
The price is $137
Nov 23 - Nov 24
Total with taxes and fees
Hyatt Place Ottawa West
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About the neighborhood

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 2.6 km
  • Bayshore Shopping Centre - 4 min drive - 4.0 km
  • Algonquin College - 7 min drive - 7.0 km
  • Canadian Tire Centre - 9 min drive - 11.7 km
  • Tanger Outlets - 10 min drive - 13.2 km

Getting around

  • Ottawa International Airport (YOW) - 25 min drive
  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa Station - 21 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Pizza Pizza - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

At Holiday Inn Express & Suites Ottawa West - Nepean by IHG, you'll be within a 15-minute drive of Canadian Tire Centre and Ottawa Hospital Civic Campus. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Also, Rideau Canal and University of Ottawa are within a short drive. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
    • Express check-in/out available
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (2100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Ottawa West - Nepean by IHG and nearby?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG has an indoor pool and a fitness center.

What's the area around Holiday Inn Express & Suites Ottawa West - Nepean by IHG like?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in Nepean, in the heart of Ottawa. Popular attractions include Canadian Tire Centre, which is 9 minutes away by car. Travelers love the hotel's prime location.

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Reviews

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast selection was great with a variety of options and hot well-brewed coffee. (80 reviews)
  • The gym was well-equipped and had a nice and clean area. (4 reviews)
  • The property is close to great food choices and offers good value with plenty of dining options nearby. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Children
Family friendly
Amenities
Parking
Booking

Reviews

10/10 Exceptional

The room and jetted tub are so relaxing
Daniel, 2-night trip

10/10 Exceptional

Great place to stay with kids!
Rachel, 15-night trip

10/10 Exceptional

Great stay!

Great stay!
sharon, 1-night trip

8/10 Very good

A recent-looking hotel with good-sized rooms.
Allister, 1-night trip

10/10 Exceptional

everything is best
JINU, 1-night trip

10/10 Exceptional

Thank you for the great hotel
Qutaiba, 1-night trip

8/10 Very good

Good hotel

Excellent breakfast
Patrick, 1-night trip

10/10 Exceptional

Friendly staff and accommodating too
Larissa, 2-night trip

8/10 Very good

Great location
Ed, 4-night trip

10/10 Exceptional

Great place
Olurotimi, 1-night trip

10/10 Exceptional

Travelling with Family ! Exellent stay
HITESHKUMAR, 1-night trip

10/10 Exceptional

Everything good
Charles, 1-night trip

10/10 Exceptional

Very pleased with the accommodations.
Maria, 1-night trip

10/10 Exceptional

Always a high standard at the Holiday inn express
Edwin, 2-night trip

10/10 Exceptional

Good hotel to stay

This is our second time we stay at this hotel. The room was comfortable, customer service very good, quickly check in and check out. Breakfast was delicious. They always has water and coffee available at the lobby and the locations is very good as well.
Rafael, 2-night trip

10/10 Exceptional

It was great
Mark, 3-night trip

10/10 Exceptional

Everything was amazing. The smoke alarm did wake us a bit early...but no fault of hotel. Guest put butter on toast into the toaster. 😲 Hotel was super comfortable and clean.
Steve, 1-night trip

10/10 Exceptional

Very nice hotel with welcoming staff. Our room was spacious, clean, with comfortable beds. Breakfast was very good with hot well brewed coffee. Highly recommend this hotel.
John, 1-night trip

8/10 Very good

Quiet easy check in worth what you pay to stay here
chris, 1-night trip

10/10 Exceptional

It's great place, lots of restaurants closeby, shops/grocery, close to highway. Staff is great, breakfast is a nice added touch. Pool is decent.
Chantal, 1-night trip

8/10 Very good

Staff was very friendly and everything was clean
Elizabeth, 2-night trip

8/10 Very good

Quite, clean, comfortable bed and pillows.

The complimentary breakfast has a nice variety of food. I liked it! Friendly customer service.
Shirley, 3-night trip

10/10 Exceptional

Very good service , pool and breakfast
Michael, 1-night trip

10/10 Exceptional

Very happy with the welcome staff
Ayub, 1-night trip

8/10 Very good

The staff was very friendly and helpful, I found the beds soft so for me this was a downgrade as I personally prefer a harder mattress. The hotel was very clean
Greg, 1-night trip