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Hotel Bristol

3.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Bristol

Interior entrance
Exterior
Sauna, steam room
Lobby sitting area
In-room safe, soundproofing, free WiFi
Surrounded by the Swiss Alps, Hotel Bristol offers a serene escape near Zermatt-Matterhorn Ski Paradise. Unwind in the garden or explore your competitive side at the arcade/game room. With an onsite spa, library, and dry cleaning/laundry services, this hotel is perfect for relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Laundry facilities
  • Ski facilities
  • Non-smoking

Main amenities (12)

  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Bar/lounge
  • Terrace
  • Garden

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities
The current price is HK$1,990
HK$2,143 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room, Mountain View

In-room safe, soundproofing, free WiFi

Standard Single Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Mountain View

In-room safe, soundproofing, free WiFi

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Mountain View

In-room safe, soundproofing, free WiFi

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Matterhorn View)

In-room safe, soundproofing, free WiFi

Deluxe Double Room (Matterhorn View)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Queen Bed

View from room

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior

Hotel Alpina

  • Pet-friendly
  • Free WiFi
  • Non-smoking
  • Ski facilities
8.6 out of 10, Excellent, 402 reviews
The price is HK$1,541
HK$1,677 total
includes taxes & fees
27 Aug - 28 Aug
Hotel Alpina
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About the area

Map
Schluhmattstr. 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 10 min walk - 0.8 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.9 miles/128.6 km
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 10 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Elsie Bar - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Restaurant du Pont - ‬3 min walk

About this property

Hotel Bristol

Hotel Bristol offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa. Other features include a bar/lounge, a sauna and a steam room. Fellow travellers like the helpful staff and overall property condition.

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

More about this property

VISIBILITY

At a glance

Hotel size

    • 39 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Free train station shuttle from 8:00 AM to 5:30 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Downhill skiing nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible train station shuttle
ROOM

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25.00 per person

Children & extra beds

  • Rollaway beds are available for CHF 80.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 10.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Bristol Zermatt
Bristol Zermatt
Hotel Bristol Hotel
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does Hotel Bristol offer free cancellation for a full refund?

Yes, Hotel Bristol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Bristol?

Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per night.

Is parking offered on site at Hotel Bristol?

Sorry, there's no on-site parking at Hotel Bristol.

What are the check-in and check-out times at Hotel Bristol?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Hotel Bristol and nearby?

Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Bristol also has an arcade and a garden.

Does Hotel Bristol have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Bristol like?

Hotel Bristol is a short 9-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.

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Hotel Bristol Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
View
Room
Location
Food
Shuttle
Spa
Restaurant
Bed

What guests liked

  • Breakfast was consistently described as delicious, full of options, and one of the best property breakfasts experienced. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very good location and nice staff
Kim Ying, 3-night trip

4/10 Poor

Very basic hotel.
Joga, 1-night trip

10/10 Excellent

This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
View from our room
View from the balcony
Night view from our room
nicole, 1-night trip

10/10 Excellent

Lovely hotel, family run
Mervyn, 2-night trip

10/10 Excellent

Hotel Bristol is a comfortable hotel in the heart of Zermatt, about a 10 or 15 minute walk from the train station but they do offer a shuttle service. Fabulous location with stunning views of the Matterhorn. Very convenient for getting gondolas up the mountains if you’re going hiking. Fantastic breakfast buffet in the morning.
Niall, 5-night trip

10/10 Excellent

Very nice!
Nobuhiro, 3-night trip

10/10 Excellent

Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Nick, 1-night trip

8/10 Good

A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Kaitlyn, 1-night trip

10/10 Excellent

Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Bin, 3-night trip

8/10 Good

Balcony has a good view of Matterhorn and rooms are clean. Breakfast was good but need to cook your own eggs and waffles 🙂
CS, 2-night trip

10/10 Excellent

Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Tam, 1-night trip

10/10 Excellent

I would highly recommend this hotel. Conveniently located and 10mins walk from train station and shopping area and restaurants. We had a great view of the Matterhorn from our bedroom. Thank you Bristol Hotel for that.
Amber, 1-night trip

8/10 Good

Pros View of matterhorn. Shuttle to railway station . Helpful staff.walkable everywhere incl to gondola.good dining options nearby.good breakfast Coms Small rooms . Shower tap mixer protrudes into the small shower resulting in burns when turning in shower
Prasanth, 1-night trip

10/10 Excellent

A true gem in Zermatt

Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
7-night trip

10/10 Excellent

Close to two very good restaurants and one very good Pub enjoyed my stay
Kurt, 1-night trip

10/10 Excellent

Great experience in a location just off the main street but very close to the action. The spa and sauna facilities were a much needed perk on a long trip for the two of us.
Michael, 1-night trip

10/10 Excellent

Best Value in Zermatt

Fantastic holiday. The physical property is gorgeous, clean, modern and the perfect location in Central Zermatt. Fantastic breakfast. Wonderful Matterhorn view. Incredibly pleasant, helpful and professional staff.
Christopher, 8-night trip

10/10 Excellent

Best breakfast and sauna
woo, 1-night trip

10/10 Excellent

This hotel was amazing! The breakfast is one of the best hotel breakfast I’ve ever had and the room was clean and the bathroom had a nice tub. The room had a big patio, and the facilities ( sauna, steam room) were great!
Myriam, 1-night trip

8/10 Good

Good location to tour around all attractions
stanley, 1-night trip

10/10 Excellent

Great location, super friendly staff, and an overall wonderful experience
Maximilian, 4-night trip

10/10 Excellent

Nice clean hotel, very convenient and reception was very kindful
Joel Elijah, 2-night trip

10/10 Excellent

Great option in Zermatt.
Carol, 1-night trip

10/10 Excellent

It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina. We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn. Will definitely be back if we ever visit Zermatt again.
Jacob, 2-night trip

8/10 Good

I had a great experience with Bristol hotel. I’d like recommend friends to stay here for future visiting Zermatt.
LIPING, 3-night trip