No desk personnel during peak operations. The entire hotel smelled like dirty water. My family was very upset with me for booking this hotel never again! The site misrepresented what they had to offer classic bait and switch.
frank
frank (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月27日
Room was clean, hot water on the sink didn’t work. pool was dirty and no filter running on it to keep it clean. Only until I emailed them about it was some what taken care of but not were somebody would get it in. There is no ice machine at this property, all tho there is a small fridge inside the room ice is important in a place with 100 degree weather. The guy Steve managing the property did the best he could and was very helpful. They’re lucky to have him working there. There is no elevator at this property in working order. So if you’re on floors 2&3 you have to take the stairs with your suitcase. I have stood here not having these problems before. I f they fix these things I would stay again due to it being in a great location for everything around including a CVS directly across the street.
Brian
Brian (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月20日
Could not access front door with access code given.
Sophine
Sophine (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月16日
Fernanda
Fernanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月7日
This hotel was the absolute WORST! I don’t recommend no one to stay here ! I’m room was disgusting! I stayed for two nights and never again . Nobody was in the lobby when me and my sister got there. No manager in the building. They won’t put us in another room. Stains on furniture. Expedia said I couldn’t get a refund and if I cancelled I’ll be charged a fee even after I called and stated my concerns about the hotel . They didn’t clean our room or send us fresh towels and things like that . Room or building was in a condition to let anyone stay there . They were under construction!! PLEASE DONT STAY HERE AND THEY LOCKED US OUT TWICE FROM THE BUILDING LOBBY !