Arrived at 8 pm. They did they had a computer problem and couldn't make keys. We sat in the lobby and waited until 10 pm. Then we decided to book a different hotel. As we were leaving they said they could make our key and let us in. We asked for a refund and left. Things do happen but the staff did not offer any resolution except "wait there and have a free drink"
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Very clean. Excellent svc. Conveniently located.
Thus hotel is located just one block away from Time Square. The hotel was a very clean and within walking distance to the Pier and the Park. Affordable offsite parking is very conveniently located just across the street. It was so easy to park and ealk to the hotel. The lobby was welcoming. The staff was super friendly and helpful. Pur room was super clean. The complimentary breakfast had a great selection of food choices. We cant say enough great things about he staff. This hotel is affordable, quiet and very clean. We highly recommend it.
Dana
Dana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 6 日
A localização é maravilhosa, os funcionários foram gentis, sem exceção.
Só achamos que o café da manhã era igual, todos os dias. Podia variar um pouco.
真實旅客
6 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Spring hill
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 3 日
Great location
This is a relatively new hotel. Great location with excellent access to public transportation. Staff was kind but not knowledgeable about public transportation. Easy walking distance to Time Square , most theaters and 12 blocks to Central Park. Has a decent lobby and breakfast which was standard Marriot fare good. We will return’
Peter
Peter (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Midtown Magic
Judi
Judi (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Jaehyun
Jaehyun (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Amazing
Igor
Igor (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Roger
Roger (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Jerome
Jerome (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Would recommend to anyone
My husband and I stayed for one night so we could see a play right across the street at the marquee theatre. The location was perfect, the room was small but had everything I needed and was clean. I would recommend this hotel to anyone and will stay here again. It was close to Times Square and the continental breakfast was really good (I made a waffle using the waffle machine). Staff was super friendly and helpful.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
jennifer
jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 29 日
Gregory
Gregory (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 29 日
didn’t stay because they switched dates and we paid for it and now have to fight it
Ronald
Ronald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Kiara
Kiara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
The perfect theatre district hotel
We go to New York a few times a year to see Broadway shows. This excellent hotel is comfortable, the staff are helpful and friendly, and it is in the perfect location for a theatre weekend!
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 20 日
Friendly staff, horrible room.
Great location and friendly staff but the room was super tight. We understand most hotels in NYC have small rooms but the layout and furniture and placement of things in this room were very uncomfortable. You had to do a back bend to cross the foot of the bed, there was no space to have a flat surface, the toilet placement felt like I was in an RV. The shower was missing one of the glass slider doors so the bathroom floor was soaked after each shower. Might be ok for a single traveler but this king size bedroom was too small for 2 people. Again. Served a purpose for one night to see a show, but most likely won’t return.
Mr Roger
Mr Roger (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 20 日
Good stay
well located hotel, close to time square and the broadway theaters. My room, in front of the street, was very quiet. Fitness center 24/24 is greatly appreciated by travellers. one comment however: i have been 3 nights in this hotels and for 2 nights i did not have correct hot water. i believe this must be underlined in terms of comfort, the output for hot water might not be sufficient (not a question of stairs or timing). but all the rest is ok
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 12 日
I had this cockroach as a guest in my room. It didn’t bother me and flushed it Maund never saw another one. It didn’t seem to bother the hotel people either as they just shrugged it off.
All was good really and nice friendly staff. They did foget to make the room up on one night.
Clive
Clive (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Great Stay
The stay was pleasant, the staff was nice. Breakfast was great and filling. The only slight issue was that the rooms were small and the room doors were heavy so it made a bit of noise when guests entered and exited their rooms.
Jazmine
Jazmine (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Great location , staff, Rooms and price
Perfect spot. wonderful staff at front desk , breakfast staff and cleaning staff. Rooms are good size for new york and having fridge and microwave
near time square. Broadway restaurants subway stops etc. amazing …. thank you
Cathie
Cathie (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Beautiful hotel, clean , excellent service! Only thing the bathroom is the size of a cruise ship bathroom lol