The good: Location was great, had parking and the room was confortable and quiet.
The BAD: No service at all:
The minibar was not working, the shower sewer was clogged and nobody came to fix them during our stay.
We asked for 2 additional pillows - got them the next morning.
Breakfast was terrible - first day we got there and all the free tables were dirty/with plates and remains of food -nobody was cleaning them - The coffee machine did not work the 2 days- readymade coffee from a thermos was cold - the the offering was minimal and of poor quality (see photos at 8AM).
The hotel says they have a pool and spa - well they do not - Guests can use the pool/spa of the hotel across the street but that is not the same.
We complained a lot but they said they did not have service because it was a weekend ¿?
Don't recommend
Nahum
2 晚行程
10/10
Adisa
3 晚家庭旅程
10/10
Very pleasant and accommodating staff
Thomas
4 晚行程
10/10
Gabriele
3 晚行程
4/10
byungwook
2 晚商務旅程
6/10
Ældre hotel, MEN med den rigtige beliggenhed!
Værelse er ok størrelse, mens toilettet er lidt slidt.
Morgenmad har mindre udvælgelse, men OK
Personalet var venlig
Edin
3 晚家庭旅程
8/10
Hotel bem antigo, mas o ponto forte é a localização, bem na parte histórica e turística da cidade. Fiquei na suite, quarto amplo e com ante sala, com limpeza diária satisfatória. Café da manhã deixou a desejar, bem simples
MARCOS
3 晚行程
6/10
Dietmar
3 晚行程
10/10
We were only staying for one night but the facilties were just fine! Nice large room, staff super helpful, breakfast adequate. Location ideal for getting around. We used the bus to and from airport, bus stop a short walk away.
Karen
1 晚行程
8/10
Marie
5 晚行程
6/10
真實旅客
5 晚家庭旅程
4/10
Hotel hat eine gute lage ist sehr central, hotel muss renoviert werden in die dusche kommt mann sehr schlecht rein der waschtisch wäre fast abgefallen. haben zwei einzeln betten bekommen obwohl doppelbett gebucht worden waren
Salim
2 晚行程
6/10
Charging a three sofa cushions set up directly on the floor as additional bed is very unprofessional. Staff needs more training. Breakfast needs more items and better food safety.
I stayed there before and I liked it. This time it was a total disappointment.
Alma
8/10
真實旅客
1 晚商務旅程
10/10
Samra
1 晚行程
10/10
Philipe
1 晚行程
10/10
Önay Metin
2 晚友伴旅程
8/10
Richard
3 晚行程
10/10
The suite we stayed in was very spacious with great views of the city. Breakfast was great. Parking was included. Location was right in the old part of Sarajevo. Excellent stay.
Andrew
1 晚浪漫旅程
8/10
Maximiliano
4 晚行程
8/10
Ahmed
2 晚商務旅程
10/10
Excellent location. Rooms are good size and comfortable. Great breakfast. Only downside was reception lady. Really seemed like me checking in was a hassle for her as she sighed when I asked to have my passport back rather than leaving it with her.