Registration was not the best experience. The front desk woman was on a personal call when I arrived and was not happy she had to help me. The whole registration process was rushed and she kept telling me not to worry about that and to initial and sign. Afterwards I parked and returned with my family and dogs. As I entered she asked me if my dogs were planning to sleep in the room, I said of course! She next stated I would have to pay as she didn’t charge me. Again she rushed through the process to get back on her personal call and failed to ask if I had any pets. I told her to charge me as I was not denying to pay the fee, in fact I thought it was already included as this is a dog friendly hotel. After that issue was sorted out the sofa bed in the room only had a sheet and no blanket. I returned to the front desk to ask for a blanket, the same lady said she would tell someone to bring a blanket to the room. After an hour of waiting for the blanket I called the front desk and the man who answered said he would bring me one. He personally walked over to our room and handed us a blanket. After 5 hours of driving in traffic and arriving at night our family and dogs were tired. We just wanted to rest. I am very appreciative of the male staff that brought over the blanket as soon as he hung up the call. Other than that our stay was good, nice location and close proximity to tourists attractions.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 20 日
Don’t think I’ll be back there.
The room didn’t look clean. At least the floors. They were very stained. I didn’t look at the mattress in the bedroom but I had to sleep on the pull out couch. It was very very uncomfortable and stained. The couch itself was filthy and torn up. I asked if they just had cots or an extra mattress but they said they didn’t. They suggested I buy egg crate cushion to help. I thought I was splurging for a nicer place but I think not.
Tammy
Tammy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 17 日
Geronimo
Geronimo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Stefani
Stefani (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Prisca
Prisca (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Christopher
Christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 11 日
The hotel was very nice in a great location. The staff was very courteous and helpful. The only downfall is the bed was not as comfortable as I would have liked.
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
great experience with good breakfast
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 3 日
Close to seaworld.
JIGAR
JIGAR (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 3 日
Having two rooms was nice only thing wrong was couch was old and smelled
Rebecca
Rebecca (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 2 日
Staff was great, breakfast was a hit with my family. The mattress in the pull out couch needs to be replaced. Other than that great place to stay.
LUCINDA
LUCINDA (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 2 日
Jesus Emmanuel
Jesus Emmanuel (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 31 日
Elisa
Elisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 30 日
The room feels dusty and not clean, with an old carpet for my toddler to play.
Venkata
Venkata (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 30 日
Enrique
Enrique (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Juan
Juan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
We stayed here for Christmas and the staff were exceptional. They were friendly, accommodating and supportive in my kids having to spend Christmas away from home. They made us feel welcomed. We would definitely stay here again. The breakfast and evening dinner food was better than any other hotel food we’ve experienced.
Priscilla
Priscilla (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 28 日
Susan
Susan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Very nice and clean staff was friendly and check in went smooth the room was just right to accommodate my husband kids and I wr will definitely book again
Jacqueline
Jacqueline (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 23 日
Jacob
Jacob (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 22 日
Eddie
Eddie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 21 日
Very clean, nice beds! Friendly staff but shower is falling apart ..