登记入住的时候与我网上订的房间不一样。我定的是king side 的房间 给我却是一个两张单人床。我想去前台换了,服务员说暂时不能换。然后就不了了之了。
XingLiWuFeng
XingLiWuFeng (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 10 月 21 日
Parking and check-in were fast and easy, room was clean, bathroom was tiny.
When I checked in there were no King rooms left(which is what I had booked) which was fine, but I also paid for the riverview and we didnt get that either...We got a nice view of the air conditioning unit/parking lot.
Jocelyn
Jocelyn (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 20 日
Everything was excellent
demont
demont (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 6 日
Good overall travel experience.
Felix
Felix (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 6 日
Need more staff. The person at the desk was overwhelmed. Tiny bathroom was very uncomfortable trying to get into the shower
George T
George T (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 2 日
Rob
Rob (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 29 日
Arthur
Arthur (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 27 日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 22 日
Tia
Tia (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 19 日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 19 日
double beds should not be an option anymore
Dulcie
Dulcie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 18 日
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Kelli
Kelli (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 14 日
Crappy stay and don’t come for the breakfast
This stay didn’t represent your brand nearly as much as in the past. You had a maintenance ticket open from previous guests. Maintenance knocked on the door at an odd and unexpectedly time. That was nerve wrecking to begin with as we didn’t call for maintenances.
Then we chose your location due to pool and breakfast and breakfast was the most disappointing thing ever. One person trying to handle everyone. No assistance from other team members because “we are all in our spots and people called out.” (Yeah I asked why no one here chatting it up didn’t assist the poor lady). Then a regular dining experience of ordering and being served. One item of pancakes isn’t a breakfast. You would have done better with a small buffet styled setup where 1-2 people could have handled it. Very misleading. Wouldn’t have stayed there if I had known. Security incident with another occupant. In trying to assist, no one has access to security cameras. Not even the police. Could have eliminated and issue well ahead of time. Overall, a very crappy stay.