Staying was delightful. Well maintained and grand.
Overpriced and food was costly.
真實旅客
3 晚家庭旅程
10/10
The stay was overall good, but for the price offered, the experience could be better in terms of the comfort and the quality of the furniture in the rooms.
Another minor issue: the channels on the television are prefixed and incase you request the reception to add that one channel(Sony channel), they bluntly refused to do so. I expected better from a 3.5 star hotel to not overlook these minute but important details
HURNATH MOHIDEEN
1 晚家庭旅程
8/10
personnel exremement au service du client.
laundry performante
petit dejeuner horrible pour un continental
Jean Luc
5 晚家庭旅程
6/10
The decor in the lobby and inside of the hotel was really beautiful and artistic. The food was not good at all, and they run out of items during breakfast, so it was more of a first come first served.
Charles
4 晚行程
10/10
Luxurious and comfy rooms. A bit far from the seaside.
真實旅客
1 晚家庭旅程
4/10
Old property with poor service from staff. Cleanliness is good but the restaurant requires a huge overhaul
真實旅客
2 晚家庭旅程
8/10
Tok
2 晚商務旅程
6/10
Reception personnel were not fluent in customer service. Gave us a double bed room while our reservation is for 1 king size bed. Suggest for us to join the beds to make as one bed which was not acceptable. After complaining, then change the room. Air con filters are not well maintained and the bathroom fixtures are old. Water seepage out from the shower cubicle to the bathroom as door is old. Restaurant staff however are very friendly and nice. Very hardworking especially the chef checking that customers are properly served. Housekeeping staff were very efficient too.
真實旅客
4 晚行程
10/10
Family friendly hotel. What stands out is the staff - they were courteous, professional, helpful and hospitable.
真實旅客
3 晚行程
6/10
Hotel better than I expected, especially the room, AC, bathroom and bed comfort. Also quiet though street outside very noisy. Sadly, the pool was closed for maintenance without advance notice. As I had booked this hotel mainly for the pool this was very disappointing. Staff made no effort to addreess this disappointment with a complimentary drink or meal or anything. They just shrugged and said the pool is closed. Quality of breakfast items just okay but, for the price, it was good value overall. Would stay again if they could guarantee pool availability
真實旅客
1 晚友伴旅程
6/10
Very comfortable room, very quiet, clean and super bed and bedding. Very good sleep in a noisy part of the city. Amazing for this price range. Great shower and hot water. However the experience was badly let down by the fact that the swimming pool was closed with no notice for maintenance and I had booked this hotel mainly for the roof top pool. This was a big disappointment. Also quality of some food items at breakfast was not up to standard. The neighbourhood has nothing of interest and is just traffic mostly but there is a nice rooftop bar and restaurant within a five minute walk. I woyld check if the pool is definitely open before I will book here again but if the pool is working I would highly recommend this hotel for this price range.
真實旅客
1 晚友伴旅程
4/10
Terrible room service. Pleasant front office staff but not front office manager. Misrepresented as having 4 restaurants but in fact only 2 plus some food at bar. Poor choice of food.
Marise
8/10
Good clean hotel at reasonable price. Pondicherry has an interesting history and great food. We recommend a visit to Auroville while you’re in Pondicherry- it’s very close.
Zbig
7 晚行程
8/10
great hotel & great breakfast, a couple of problems with the staff with regards to meal service and taxi bookings though.
Debbie
3 晚行程
6/10
Hotel correct un peu vieillissant, plutôt à classer dans les 3 étoiles. Ne vaut pas les prix affichés.
Le buffet du petit dej offre un assez grand choix, mais la qualité est médiocre.
Gaetan
4 晚行程
8/10
Mycket bra och fint hotell. Vi är nöjda med allt, förutom 2 detaljer. Restaurangen var inte så bra, inte så kul frukost, gamla croissointer och hår i maten, och efter 2 försök att få en efterrätt utan nötter så gav vi upp. Sedan en dyr taxiresa, vi var tvungna att betala hela vägen till Chennai Airport trots att vi ville kliva av 40 km innan.
Daniel
2 晚浪漫旅程
8/10
Hotel is OK, staff friendly. Decor on the kind of weird side, but it adds colour to the place. 15 min walk to White Town.
Arvid
2 晚浪漫旅程
6/10
This is a decent 3-star hotel offering great service and good rooms however the location of the property is a big spoiler. The hotel is in the main city and away from the main tourist attraction area (White Town), to travel to the Promenade or French Quarters you will have to rent a car/bike/auto and make your way through the densely populated town.
In case you are going for work purpose the hotel is value for money but if you are going to explore Pondicherry then it's better to look for a hotel in the White Town area or M.G road as the second option.
The food at the hotel is very average and given the fact that Pondy has great food joints try to have meals outside the hotel only.
P.s: I requested cancellation of the booking for a day as I reached the location a day earlier but the hotel staff didn't agree on waiving off the cancellation charge. The manager on duty although asked me to cancel the booking done via Expedia and make a new booking directly with them in order to avoid the extra charge which was very unprofessional.
Shweta
2 晚行程
10/10
Room cleanliness okay, there was a water leakage on restroom. Bath Area is small, Bathtup was mentioned while booking the room, but only bath area was there. Taps are very old model. Rs. 3200/per day is expense for this kind of rooms. Hotel environment is good. Food is okay.
Praveen
2 晚友伴旅程
8/10
Good stuff:
1. It is easy to get around from the hotel - everything is quite close
2. Very nice people - service oriented
3. Room was good
Areas for improvement:
1. The AC was not working accurately all night. I observe that it works ok after 5 am... the timing makes me wonder if its intentional
2. Wifi would expire daily and we need to fetch new one everyday
Badri
2 晚家庭旅程
4/10
Its Time to Renovate Hotel. Fridge is not working and bed sheet were stinky. Bathroom door was not rusted unable to open or close.
Joseph
1 晚友伴旅程
2/10
Too far from the beach. At the cost of rooms in this hotel you will get sea facing rooms on any of the hotels on the Pondicherry (Rock) Beach with breathtaking views and amazing ambience.
Problems start as soon as you check-in. The room does not open up because apparently there is a "loose" connection with the switch. Everytime you go out and return to your room it's a harrowing experience, spending 10-15 minutes opening the room.
Even though their advertisements might say anything, the TV does not have any channels streaming. None of the sports, movies or news channels are available because the hotel hasn't subscribed to those channels. All the staff will tell you is that there are problems with the connection hence it's not being streamed to your room. But it's pretty evident that the hotel hasn't either paid their dues or hasn't subscribed to the channels because it entails cost (without actually bothering about customers).
We stayed for 4 nights in May 2017.