Hotel felt understaffed at all times. I was sold on it being a really lively place, but it was always quiet and empty. Staff was always just filling in for someone else. Lots of delicious food and drink options. The rooms and pool area were very nice. Some outdoor spaces felt unfinished however.
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Aliosha
Aliosha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Amazing!! Damon was great! Great costumer service and insanely nice
Darieliz
Darieliz (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 7 日
Roberto
Roberto (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Words can’t explain how EXCELLENT the service was from the moment we booked until checkout. Robert was 100/10, room, facilities, parking, amenities, parking, location, service, all perfect. We are extremely satified.
⭐️⭐️⭐️⭐️⭐️
Ashley
Ashley (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 29 日
I like wabble cafe area the people were pleasant. Not much amenities on the property a lot bugs all over the place. Very careless about customer service
Kay
Kay (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
I appreciate that the
Renequa
Renequa (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 22 日
No lo recomiendo
Al llegar, no habia nadie en la recepcion. Se tuvo que esperar mucho tiempo por que llegara alguien que nos pudiera hacer el check in, hay muy poco personal disponible. Al llegar a la habitacion, la cerradura estaba dificil para entrar, la habitacion estaba limpia pero las camas son incomodas y duras. Si llamas a recepcion tampoco nadie responde.
Jeanie
Jeanie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Great place and service. Need to improve the food & beverage service. Very slow. I had to cancel my order twice.
Roberto
Roberto (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 14 日
The staff was helpful and accommodating.
Diane
Diane (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Wascar
Wascar (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 8 日
Where is the help?
The only help in the entire hotel was two wonderful bartenders. The office was never open the entire time we were there. Cool place but you need to have an open office. Check in wasn’t easy. Once again thanks to the bartender she finally reached someone to help us out.
Karen
Karen (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
The parking and they didn’t have a refrigerator
Cynthia
Cynthia (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Clean property. We went during the week so we were practically the only ones there. Cleaning lady was the best, our room was always fresh when returning back from a long day. Coffee shop downstairs is good and people are very friendly. If you are planning on staying in the area they have a special event on Thursdays. They have a couple great restaurants next door and closer to shore that was awesome! If heading to PR would recommend you stay in different areas to ensure you see most the island. Everything is a At the least an 1-2 hours away. Definitely make it a day trip.
Janel
Janel (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Todo bien. Nice place….
Erick
Erick (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Buena propiedad, el cuarto muy limpio, se rompió la cerradura de la puerta y me quedé encerrado dentro del cuarto un tiempo, pero le staff resolvió la situación rápidamente, lo único es que después de las 9pm estás prácticamente solo en la propiedad y todo cierra temprano, buena suerte si puedes conseguir a alguien tienes una emergencia.
Armando
Armando (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
No me gusto el estacionamiento muy pequeño y incomodo
Adriana
Adriana (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
The owner was very helpful forthcoming. Great staff and would definitely return!
Lise
Lise (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Todo muy bueno y limpieza.
Walter
Walter (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 15 日
This was a great place to stay. The pool is so pretty and inviting. I loved relaxing by it. The host of Aqua Marina was kind enough to send me a video showing me where my room was because I was arriving very late. That was an invaluable help to me and my family. I was very busy during the day but having a cool and quiet retreat at night was such a luxury. Also, there was so much to do in the immediate vicinity that I didn’t need to travel other parts of the island to find snorkeling, paddle boarding and horseback riding. There was also a restaurant right next door that had delicious food and snacks with many gluten free choices. I cannot say enough good things about this place and it’s great location.
Charlotte
Charlotte (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 26 日
They get high marks from me because the property has great potential. The area was very slow so the facility options were, understandably, minimal. However, they did their best to make sure someone was available to meet our needs.
Jeanette
Jeanette (5 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 22 日
Rincon was great. Aqua Marina lacked the sophistication of places like English Rose and Casa Islena. Didn’t need to have blasting AC/DC music into my room from the pool (where nobody was). Had to beg them to turn it down. Shower was a trickle.
Eric
Eric (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 13 日
casey
casey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 8 日
El personal es muy atento y amable. El hotel es muy agradable y relajante.