The place was nice but getting in and out was not. Also for a family of 10 you would think there would be 2 parking spots but there was only one. No restaurant on site was also a low. No fresh towels daily or someone to freshen up the place. I would not stay here again.
Aida
Aida (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Oasis in the Jungle
The house was perfect for our families needs. We are very appreciative that the property was proactive before our travel on how to arrive because the location is not intuitive to get to (mud/dirt roads to get there).
The House does not have water or anything when you arrive so be prepared to do a stop at the grocery store for a few basics ( coffee, water, tea, laundry soap, etc). But the kitchen is very clean and well situated with pots, pans, dishes, etc.
The property is well kept and very beautiful to sit outside and enjoy the landscape.
Juan Carlos
Juan Carlos (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月19日
My family and I stayed here and was really looking forward to it. Downside is, it’s far from Tulum shops and beach clubs/restaurants.
The road around the property was run down and unpaved. The entire area around the property is unpaved as the area seems to have construction going on.
My family and I did not feel entirely safe as the only locks were on the front outside door and the sliding door. Which means anyone could scale the wall to get past that initial door and see exactly what is going on inside. The villas are not a part of a gated community or surveilled. Once night falls the area feels very sketchy like someone can jump out of the bushes as you try to get inside.
Another downside is- My villa was missing curtains in the upstairs bedroom and was missing a vanity mirror in the bathroom. There was also a bunch of single hairs in the bed once the covers were pulled back (letting me know the sheets were never washed between stays). The upstairs jacuzzi tub had old water around the outside of it because of poor drainage and seemed to be a breeding ground for mosquitoes.
I expected a better experience as my family and I are avid travelers. The host was very nice and friendly and welcoming but unfortunately due to what I mentioned above I would not stay here again.
Natasha N
Natasha N (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
We absolutely loved our stay! Our host was so hospitable and went out of his way to ensure we were happy. I would go back in a heart beat!
Nicole
Nicole (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月24日
Noe
Noe (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月5日
Stunning property, security from 7PM-7AM, quick responses from concierge, and pretty central to downtown/ plaza area.
Humberto
Travelocity 真實旅客評價
10/10 完美
2024年4月17日
Great Place, the whole experience was very smooth from start to finish.
Taras
Taras (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月10日
The area still under construction, need a good car. Other than that, everything was great and fun for the family, pool & hot tub was perfect.We all enjoyed. Thanks 👌