我可否免費取消斯坦德羅普酒店的預訂，並獲發全額退款？

可以。斯坦德羅普酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

斯坦德羅普酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

斯坦德羅普酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

斯坦德羅普酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：00:00。退房時間為 11:00。住宿可提供零接觸登記入住與退房服務。

斯坦德羅普酒店是否附設娛樂場？

否，此酒店不設娛樂場，但錫菲雲頂俱樂部 (14 分鐘車程外) 就在附近。

斯坦德羅普酒店店內與附近有什麼好玩？

斯坦德羅普酒店備有野餐區及花園。

斯坦德羅普酒店內或附近是否設有餐廳？

是的，1806 Brasserie坐擁英國菜。

錫菲斯坦德羅普酒店優惠

Q: 斯坦德羅普酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 斯坦德羅普酒店店內與附近有什麼好玩？

斯坦德羅普酒店備有野餐區及花園。

2/10 欠佳

2025 年 10 月 20 日

We had booked a one night stay 18th/19th October 2025. We arrived at around 5.30pm on the 18th and were given the key to room 5. Within 30 minutes all the lights went out in our room. We went back to reception and we were told that it would be sorted within 5 minutes. 20 minutes later we still had no lights and we were losing natural light. Again we went to reception and we were told that it would be sorted shortly. We had a pre booked taxi due at 7.15pm and with no light in the room we had to get changed in the communal toilets. We returned to the hotel around midnight and our room had lights and power. This morning we had no hot water in the room therefore could not shower. This again was reported to reception when we checked out. The receptionist promised a call back later in the day to discuss compensation. No call was received. In view of the situation I would ask that a full refund is made.

Michael (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 19 日

Leaking bidet in the bathroom that caused a the floor to be covered in water so we were unable to use the bathroom or the toilet. We told the guy in reception but nothing was done about it. Think this place could do with new management who actually want to make it into a proper nice hotel the rooms are plain , outdated , and needs a good spouse up.

louise (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 19 日

ANDREW (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 17 日

Dated, dirty and sheets that weren't cleaned.

I've stayed here twice, but never again. I'm generally happy to give a place a second chance, being an ex-hotelier myself and knowing the difficulties of running a hotel well. But.... On my second visit, I was given a room right at the back end of the hotel, so I got to see a fair bit of it on my way there. The entrance is all quite flashy, but behind that the hotel is very dated, and needs a serious deep clean. There is a bad smell of old grease, the kind you get when a 'restaurant' fries everything and never changes their oil. The worst thing though, was discovering a plaster stuck the bed sheets when I woke up in the morning. No way that would have survived a trip through a washing machine, so the sheets clearly hadn't been cleaned. There was nobody at reception at 7am. The lights were off and nobody answered the telephone number. I couldn't tell them about the problem, or request an invoice for my stay. Tried calling the hotel, but couldn't find a direct number. Complained through hotels.com, and the hotel refused any form of compensation. Hotels.com did offer some OneKey cash which was nice of them to do, but it shouldn't have to be down to them. I won't stay there again. On the plus side, if you risk a night at the Staindrop, there is a very nice pub for a good meal and a pub quiz just 2 mins walk down the road, called The Barrel.

Andrew (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 16 日

Basic but did the job.

stephen (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 12 日

A very pleasant stay at Staindrop

Staff were very friendly and welcoming, the room was clean and well presented, breakfast was tasty and well cooked.

Stephen (1 晚友伴旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 12 日

Bloke at the reception was an absolute Nause. Tried to give me and my cousin a different room because he said it was too big. Paid for a Family Room with 2 double beds. Bloke said he’s going to move us to a room with 2 single beds. Had to argue that We are having the room we paid for. Absolutely Wally.

Kieron (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 19 日

Exceptional service

Accommodation was as described. Minor issues but fixed straight away. Service with a smile 😊

Bemigho (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

Lee (2 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 15 日

James (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 13 日

Website photos well out of date

David (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 11 日

Grant (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 4 日

Needs a lot of work

Positives: Bedroom was spacious, bedlinen clean, breakfast was freshly prepared. Negatives: Room had a smoky smell, one of the windows had no blinds or curtains, bathroom had hole where light should and was very dark, shower screen covered in mould, neither door locked, no toiletries (was given some when asked at reception), had to get hairdryer from reception (first come first served), breakfast tables poorly cleaned and headboard broken on bed. Was also difficult to get staff at reception desk to help with queries.

2 晚家庭旅程

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 30 日

Grim

Grim, room needed a deep clean especially the bathroom. No one at reception for a while, then when i popped down in the night alarms going off and no one to be seen

Ray (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 29 日

Lee (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 25 日

Danny (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 9 日

Paul (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 2 日

Mystery Boooking

Strange, the Hotel told me that my reservations had been cancelled because of a take over of the Hotel group so I booked directly. Hotels,com confirmed the booking but the Hotel did not mention that reservation when I paid against the Hotel Invoice.

James (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 6 月 28 日

Nice hotel but very noisy. People did not respect the quiet hours rule

Billy (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 6 月 18 日

Lack confirm very bare and empty basic

Paul (2 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 21 日

Teresa (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 5 月 14 日

Neil (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 27 日

Nice

Ian (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 4 月 25 日

Mark (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 4 月 22 日

Interesting stay

The hotel had apparently changed hands since I booked it. The current owners had only opened 2 weeks before our stay and what they could offer was limited. The rooms are spacious and comfortable and there was plenty of hot water. The bar was open and they plan to open the restaurant soon. We ate at a local pub which was only a short walk from the hotel. The staff were very friendly and helpful.Given I had booked the hotel around 4 months ago as it was convenient for a sporting event we were taking part in over Easter weekend, we were relieved that it was open.

Pauline (3 晚家庭旅程)

Hotels.com 真實旅客評價

斯坦德羅普酒店

Staindrop Hotel

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我可否免費取消斯坦德羅普酒店的預訂，並獲發全額退款？

斯坦德羅普酒店是否允許寵物入住？

斯坦德羅普酒店是否設有店內泊車位？

斯坦德羅普酒店的登記入住及退房時間為何？

斯坦德羅普酒店是否附設娛樂場？

斯坦德羅普酒店店內與附近有什麼好玩？

斯坦德羅普酒店內或附近是否設有餐廳？

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斯坦德羅普酒店的評價

不錯

7.4

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7.4

5.6

6.8

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2/10 欠佳