Hotel is not a 5star but a 3star. Everything need a turnover.
The staff was excellent. One pool and the spa was closed during our stav,it was one of the reson why we booked this hotel.
Ole
Ole (10 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月29日
Viel Potential nach oben
Ich war schon mal in diesem Hotel und es gab in der Zwischenzeit tatsächlich einige Verbesserungen (Reparaturen am Pool, mehr Sonnenschirme am Strand, neue Tücher am Pool, funktionierende Duschen am Strand). Leider war dieses Mal das Spa ohne vorherige Meldung nicht in Betrieb und auch die Qualität wie das Angebot der Buffets haben sich nicht verbessert. Aber es gibt genügend gute Restaurants in der Umgebung und natürlich ist auch der Golfplatz sehr Nahe. Auch noch positiv ist die Freundlichkeit der meisten Mitarbeiter.
Frank
Frank (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
This is a 3 star hotel not 5 star. The hotel is dated and the rooms desperately need an upgrade. We had a leak from the AC in our room and there was a strong sulfurous like smell that kept coming from the bathroom. Everything in the rooms and hotel generally is just old. The location is perfect and hotel has so much potential but its very neglected. I wouldn't recommend and this hotel IS NOT A 5 STAR!
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
5 Stars
A 5 star experience
kasper
kasper (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Great stay
The staff were extremely helpful and friendly. We had a great stay, food was very good, toiletries were eco friendly using aromatics essential oils.
Location close to everything you need.
Donna
Donna (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Friendly staff
Kimberly
Kimberly (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月14日
Maija
Maija (13 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
The staff was fabulous. They all made sure our stay was wonderful. The hotel had some repairs being done however it did not interfere with our stay. We had a wonderful time.
MARAJ
MARAJ (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Good hotel and food was good staff friendly
Abdixakim
Abdixakim (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月22日
la piscina y toda el área de la misma estaba en reformas, esto no fue avisado
Carlos Arturo
Carlos Arturo (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月19日
The hotel has a great location with convenient beach access, and both dinner and breakfast were excellent. However, I was disappointed to be charged extra after booking my second night through Expedia. It seems they don't favor third-party bookings and charge more than the rates listed on such platforms. Despite this, it's still a good place to stay overall.
Debebe
Debebe (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月19日
The hotel has a convenient beach access, and both dinner and breakfast were excellent. However, I was disappointed to be charged extra after booking my second night through Expedia. It seems they don't favor third-party bookings and charge more than the rates listed on such platforms. Despite this, it's still a good place to stay overall.
Debebe
Debebe (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Abdirizak
Abdirizak (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月8日
I don't know how you make your VIP rating because for me the service was only just above average. I spoke with reception about the lack of any hot, even warm water, and finally on the last day got lukewarm water. Meals improved markedly once it went to buffet style. I was also charged 3000 KSH more than the price on there price list for a snorkeling trip and then when inquiring about a jetski ride found them to be 3000 KSH more expensive than the one I found just down the beach. Overall I don't think it was very good value for money.
Ian
Ian (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月1日
Personnel de reception qui prend de haut et ne dis meme pas bonjour. Seul les employés du restaurant principal sont polis .
On vous presse pour quitter les chambres alors que l’hotel est vide .
Peu de transat autour de la piscine et sur la plage.
Hotel vieillot qui est loin d’etre un 5 etoiles
Aminata
Aminata (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
DENISE
DENISE (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Superb stay at Diani Reef, lovely beach, great food..all staff very friendly and welcoming...special mention for the restaurant staff who were fabulous and made us amazing vegetarian dishes...Highly recommend
Amita
Amita (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Room had a few tiny roaches in the bathroom. We only stayed 1 night so no terrible. Grounds are nice and clean. Staff very helpfu and attentive. The monkeys stealing food seems to be a bit out of control.
Mercedes
Mercedes (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月29日
The hotel accommodations though good the rooms need some updating.
Nancy
Nancy (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
eccellente su tutti i punti di vista
Francangelo
Francangelo (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月17日
Great hotel, courteous staff and wonderful meals.
Christine
Christine (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月14日
Selena
Selena (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月14日
Galad
Galad (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月11日
Not clean
Rose
Rose (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月8日
Very nice view on the ocean from the room. All staff were very friendly and always willing to help.