Turtle Beach Resort

Family-friendly hotel with free water park, near Putt Putt Golf Mermaid Beach

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Located near Pacific Fair Shopping Centre, Turtle Beach Resort offers an unforgettable family experience. Enjoy the free water park access, relax in the sauna or steam room, and unwind with lunch at Fresh and Tasty café. With 4 outdoor pools including a children's pool with waterslide and mini golf on site.

Excellent

Popular amenities

Airport transfer
Gym
Bar
Non-smoking

Main amenities (12)

Daily housekeeping
Near the beach
Restaurants and bar/lounge
4 outdoor pools and 4 hot tubs
Free water park
Breakfast available
Outdoor tennis court
Fitness centre
Sauna
Steam room
Children's pool
Waterslide

For families (6)

Cots/infant beds (surcharge)
Supervised childcare (surcharge)
Children's pool
Children's club (surcharge)
Playground on-site
Kitchen

HK$1,823 total

includes taxes & fees

7 Oct - 8 Oct

Why we love this property

Pool paradise

4 outdoor pools, a free water park, and a children's pool await at this hotel. Guests can relax on pool loungers or race down a thrilling waterslide.

Culinary delights

Sample cooked-to-order breakfast, dine poolside at the restaurant, or savour tasty treats in the cafe. The hotel's bar completes the dining experience.

Stylish outdoor retreats

Each curated guestroom offers individual decor with a touch of personal flair. These hotel accommodation include a private balcony or patio to enjoy.

Room options

Check availability for these dates

Tonight

Oct 6 - Oct 7

Tomorrow

Oct 7 - Oct 8

All rooms

1 bed

3+ beds

Showing 6 of 6 rooms

3 Bedroom Apartment

Good

Highlights

Balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Fridge

Dishwasher

110 sq m
3 bedrooms
Sleeps 7
1 Queen Bed and 4 Twin Beds

1 Bedroom Superior Apartment

Good

Highlights

Balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Fridge

Dishwasher

55 sq m
1 bedroom
Sleeps 3
1 Queen Bed

2 Bedroom Superior Apartment

Very good

Highlights

Balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Fridge

Dishwasher

77 sq m
2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

2 Bedroom Family Suite

Exceptional

Highlights

Balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Fridge

Dishwasher

80 sq m
2 bedrooms
Sleeps 6
1 Queen Bed and 2 Twin Bunk Beds

1 Bedroom Apartment

Very good

Highlights

Balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Fridge

Dishwasher

55 sq m
1 bedroom
Sleeps 3
1 Queen Bed

2 Bedroom Apartment

Good

Highlights

Balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Fridge

Dishwasher

77 sq m
2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Similar properties

1 bedroom, in-room safe, desk, iron/ironing board

Pool
Spa
Airport transfer
Free parking

HK$1,707 total

includes taxes & fees

12 Oct - 13 Oct

About the area

2346 Gold Coast Highway, Mermaid Beach, QLD, 4218

What's nearby

Pacific Fair Shopping Centre - 2 min drive - 1.6 km
Kurrawa Beach - 2 min drive - 1.9 km
The Star Gold Coast - 3 min drive - 2.7 km
The Oasis - 3 min drive - 2.7 km
Gold Coast Convention and Exhibition Centre - 3 min drive - 3.1 km

Getting around

Gold Coast, QLD (OOL-Coolangatta) - 30 min drive
Varsity Lakes Station - 14 min drive
Gold Coast City Coomera Station - 25 min drive
Helensvale Station - 27 min drive
Broadbeach South Light Rail Station - 24 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)

Restaurants

‪Goccia’s - ‬6 min walk
‪Pastel & Bossa - ‬9 min walk
‪J's brunchette - ‬4 min walk
‪Tian Ran Vegetarian - ‬10 min walk
‪Little Truffle - ‬7 min walk

About this property

Turtle Beach Resort

Turtle Beach Resort features a free water park and puts you a short five-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Deck Resturant and Bar, which serves breakfast, lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include washers/dryers and fridges. The pool and helpful staff get great marks from fellow travellers.

At a glance

Hotel size

- 141 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: midnight
- Minimum check-in age – 18
- Check-out time is 10 AM

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
- Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Supervised childcare*
- Children's club*

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free secured, uncovered on-site self-parking
- On-site parking is limited (max. 1 space per unit)
- Height restrictions apply for on-site parking
- On-site parking includes off-street options

Transfers

- Airport shuttle from 5:30 AM to 9:00 PM*

Off-site

- Area shuttle*
- Shopping centre shuttle*
- Theme park shuttle*

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge)
Restaurant
Bar/lounge
Coffee shop
Barbecue grills

Travelling with children

Children's club (surcharge)
Free water park access
Children's pool
Mini golf
Playground
Supervised childcare (surcharge)
Children's menu
Pool gate
Fence around the pool

What to do

Mini golf
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkelling nearby
Whale watching nearby

Services

Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas

Facilities

Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
4 outdoor pools
Free water park
Arcade/games room
4 hot tubs
Outdoor tennis court
Sauna
Steam room
Water slide

Accessibility

Upper floors accessible by stairs only

Room amenities

Be entertained

Flat-screen television
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Electric kettle
Iron/ironing board
Washer and dryer

Sleep well

Cot/infant bed (surcharge)
Bed sheets provided

What to enjoy

Balcony or patio
Individually furnished and decorated
Separate dining area
Separate living room

Freshen up

2 bathrooms
Shower/bath combination
Hairdryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Fridge
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes and utensils
Children's dinnerware
Dishwasher
High chair

Daily housekeeping
In-room safe

Special features

Dining

Deck Resturant and Bar – This poolside family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

Deposit: AUD 200 per accommodation, per stay

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 15 per person
Airport shuttle service is offered for an extra charge of AUD 50 per person (one way)
Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
Housekeeping is offered for an extra charge

Renovations and closures

The property will be renovating from 14 October 2025 to 15 October 2025 (completion date subject to change). The following areas are affected:

Water park

Guests will have access to the following alternative facilities during the renovation:

Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

Supervised childcare is available for an extra charge
Cots/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 45 per night
Children's club access is available for an extra charge
High chairs are available for an extra charge of AUD 10 per day

Parking

Parking height restrictions apply

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Turtle Beach Resort Mermaid Beach

Turtle Beach Mermaid Beach

Turtle Beach Resort Gold Coast/Mermaid Beach, Australia

Sands Turtle Beach Mermaid

Turtle Beach Hotel Mermaid Beach

Sands Turtle Beach Hotel

Turtle Beach Resort Hotel

Turtle Beach Resort Mermaid Beach

Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

Does Turtle Beach Resort offer free cancellation for a full refund?

Yes, Turtle Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turtle Beach Resort?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Turtle Beach Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Turtle Beach Resort?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Turtle Beach Resort?

Yes, an airport shuttle is available from 5:30 AM to 9:00 PM on request. The charge is AUD 50 per person one way.

What are the check-in and check-out times at Turtle Beach Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10 AM.

Is there an on-site casino at Turtle Beach Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at Turtle Beach Resort and nearby?

Practise your swing on the tennis courts. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 4 outdoor swimming pools. Turtle Beach Resort also has a water slide, a sauna and a steam room, as well as an arcade, a picnic area and a garden.