Nous avons passés 4 jours avec 2 enfants. La chambre est correct (propre et fonctionnelle), nous avions une petite vue sur une pyramide depuis le balcon. Le top est le rooftop avec vue sur les pyramides et le sphynx. Nous etions debut fevrier et il faisait froid pour le petit déjeuner et le diner. Il faut demander pour le menage dans la chambre, sinon ils ne font pas. L'équipe est tres accueillante, et tres gentile.
Marie-eve
Marie-eve (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月20日
Épouvantable
Je n’ai tout simplement pas séjourné dans cet hôtel. Selon leurs dires, ils n’avaient pas la réservation, et ne connaissaient pas l’interlocuteur lourdingue qui m’écrivait sans arrêt. Cette personne manage pourtant leurs réseaux sociaux en plus des réservations. Le surbooking est certainement la cause de cette situation, mais le fait est que, cela est inadmissible.
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年1月26日
Booked a Luxury-Suite with balcony-view to the pyramids with Expedia. Room was NOT available at arrival. Reasons varied depending on whom you asked. My educated guess is, the hotel goofed the booking and was overbooked. Management offered a cancellation, but standing in Gizeh in an unsafe area at night without a room was not a real option. Expedia was not reachable. So we accepted a room three houses to the left for the first night. I have never had such a rotten room in the last 30 years. No words. Second and third night we stayed in Standard-Room at the main building, but that was on ground floor adjecent to the reception with a lot of traffic in front of our door and window to the street. That were two further bad loud nights without real rest. Service at breakfast was terrible. Forget about continental breakfast. There were one or two helpful hands at the hotel, but overall it was my worst experience in decades. My wife is still traumatized. We are done with Egypt. Sorry for that. And we are done with Expedia. Not sorry for that.
Karl
Karl (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月14日
We have a great time staying here for New Year’s Eve, the had a dinner at the rooftop restaurant, service was wonderful, everyone was very kind, food was very good, and the view was amazing. They have a delicious fruit salad there, you have to ask for it.