6/10 不錯
2024年10月18日
The Villa itself is new, clean and has everything you need. The pool however was slimy and not swimmable. We complained and they made it worse and said the green water was ok to swim in. It was not usuable. They gave us $5.00 off the bill for the inconvenience, we also lost water for 4 hrs without notice, not great when you can't plan for it. Then they wanted to charge us for late checkout even though we had experienced these issues. We eventually negotiated half the fee for the late check. Customer service needs to be worked on!
Nicole
Nicole (14 晚行程)
Expedia 真實旅客評價
