Hotel is clean & comfortable. The staff is wonderful. The surrounding area is a little rough looking but we walked around during the afternoon & felt safe. We would definitely stay again.
Robertt
Robertt (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 23 日
Tabitha
Tabitha (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 16 日
the hotel staff and manager can not speak English well. mostly they dont understand what the guest means. Its ulmost impossible to communicate with hotel staff and that might lead to mistakes and errors which can effect your trip negatively like unfortunately our experience which we asked for a Taxi to airport for our return flight. they said its possible to pay the Taxi with Creditcard at the Hotel and we did so. But when we arrived at the airport the Taxi driver asked again for the money. We said we paid at the Hotel and they must have paid you! But he said he did not receive anything! the whole issue turned into a complex problem concluding in Taxi driver becoming rude and offensive to us. At the end we paid him again and calling to the Hotel at the haste of catching our flight! Turns out it was their mistake and the Hotel staff did not transfer the money to the driver, and afterwards the hotel manager did not take responsiblity for their fault and started to send me meaningsles texts via WhatsApp and mocking me when I objected to him because of their fault, leaving us a concerning issue and a very terrible mempry at the end of our stay in Napoli.
Furthermore we were not satisfied with the check out time of Hotel which was 10:30 in the morning! and at the end the location of the Hotel although it seems that is located in city center but was very dirty and unsafe!
Overall not recommended at all!
Mohammad Hossein
Mohammad Hossein (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 14 日
DIEGO
DIEGO (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 13 日
Lynn
Lynn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 3 日
A very nice little hotel, in a gritty part of Naples. But then, most of Naples is rough around the edges. Staff very helpful and nice. Breakfast was wonderful! There was a great rooftop patio for pre-dinner drinks.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 28 日
Personalet var svært hyggelig og hjelpsomme, men språket en utfordring. Få snakket eller forsto engelsk. Det var ingen skriftlig informasjon på rommene.
Men positivt med kjempegod frokost og mulighet for å spise på takterassen.
Vi stiller spørsmål mht brannsikkerhet og rømningsvei? 5 etasjer med ett trapperom.
真實旅客
6 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 26 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 13 日
The property is OK for one night stay in Napoli .
Pretty clean, air conditioned room has everything you need to relax after sightseeing tour.
Location is not pleasant for walking or dining but CENTRO STORICO begins right across the Corso Umberto 1 and port area is in walking distance too.
Ivanna
Ivanna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 3 日
Tomi
Tomi (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 30 日
Giovanni was an amazing host. He went out of his way to ensure we had a great stay in Napoli. All of the staff were kind and helpful. I would highly recommend.
julie
julie (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 8 月 20 日
Not great / poor cleaning
Some of the staff does not speak/understand English well.
Cleaning was not good, the dirty towels on the floor should had to be replaced with clean ones. The cleaner picked up the dirty towels from the floor (?) and put them as clean ones. We complained to the reception, but the same thing happened again... The breakfast was very limited. More sweet pastries. The fruit for breakfast often ran out. The special diet must be announced in advance, although getting it is still not guaranteed. Location is good. Air conditition is good. Liked also the roofterrace.
I didn't get any special things as Silver member should have had in this hotel. So don't exoect those things from here.
真實旅客
8 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 9 日
Perfectly adequate
It's a cute hotel, but our room was very small (couldn't unpack) and the area seemed iffy at night. The breakfast was indoors/outdoors on the top floor, requiring a few stairs to reach, and you had to arrive early to enjoy the full selection, but the staff was friendly and helpful. The hotel was clean and adequate, but I think I'd look for a more central & scenic location next time around.
Susan
Susan (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 8 月 7 日
Gunnar
Gunnar (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 4 日
Siisti hotelli persoonallisessa ympäristössä
Mielenkiintoinen hotelli perinteisessä vanhassa napolilaislähiössä.
Ystävällinen henkilökunta, joiden englannin kieli oli riittävää.
Upea kattoterassi, jossa rarjottiin poikkeuksellusen runsas aamiainen.
Petri
Petri (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 3 日
a nice place to base yourself
Really friendly staff, clean hotel, a little off the beaten track but easily accessible from the port, nice room, plenty of breakfast options
Darren
Darren (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 2 日
Very nice hotel with a friendly staff. Location was not the best.
Natasha
Natasha (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 28 日
Me encantó la atención de todo el personal. Desde que reservamos, me dieron acompañamiento por wasap, cómo llegar al hotel. Nuestro vuelo se retrasó y llegamos pasada las 00:00 horas, y nos estaban esperando. Excelente atención también en el desayuno. el precio justo para el servicio de calidad.
Idalia
Idalia (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 26 日
Eetu
Eetu (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 7 月 25 日
Sentralt og god service
Sto helt til forventningene. Sentralt og fint beliggende. Koselige ansatte med god service og hjelpsomme. Noe trange rom, men godt nok
Anette
Anette (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 20 日
Simon
Simon (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 14 日
Fantastic experience, would highly recommend this to single travellers or couples. Great location, friendly staff and nice room.
Thomas
Thomas (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 3 日
Séjour à Naples
Accueil très sympathique. L'hôtel est bien situé, près de la gare et du centre historique.