4/10 一般
2025 年 10 月 18 日
My stay at Ambient Hotel was far below expectations. The first room I was given had a faulty door lock, so they moved me to another one. Unfortunately, the new room had shower problems — they assured me it would be fixed the next morning, but when I returned later that day, nothing had been done. They then offered me another room, but the shower booth design was poor — no proper curtain or glass enclosure, so water splashed everywhere, leaving the whole bathroom wet.
Housekeeping was also disappointing. They didn’t refill the soap properly, and basic personal hygiene items like toothbrushes or cotton buds weren’t provided. There was no water kettle either, which made it impossible to have a simple cup of coffee in the room.
Breakfast was very limited and overcrowded, and overall service quality did not match the high price. Sadly, I wouldn’t recommend this hotel unless they make serious improvements in maintenance, cleanliness, and guest comfort.
Harun
Harun (2 晚家庭旅程)
Hotels.com 真實旅客評價
