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Grecotel LUXME White

5.0 star property
Rethymno beachfront property with spa and beach bar

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Photo gallery for Grecotel LUXME White

Exterior
Terrace/patio
Villa Luxe Yali, Seafront Prive Pool | 1 bedroom, free minibar, in-room safe, blackout drapes
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Yali Seafront Suite with Sharing Pool | Beach/ocean view
Grecotel LUX ME White Palace - All Inclusive, a luxury beachfront retreat, offers full breakfast and dining options at its 6 on-site restaurants. Soak up the sun by the pool or on the beach with loungers and umbrellas. Indulge in spa treatments like facials or body scrubs at Hippie Wellness, stay active with Pilates classes or explore nearby activities like parasailing.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Pool
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Seasonal outdoor pool

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • In-room childcare (surcharge)
  • Television
  • Garden
$379 nightly
The total price is $450
Oct 7 - Oct 8
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 36 of 36 rooms

View all photos for Double Guestroom Sea View

Beach/ocean view

Double Guestroom Sea View

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 291 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Yali Seafront Suite with Sharing Pool

Yali Seafront Suite with Sharing Pool | 1 bedroom, free minibar, in-room safe, blackout drapes

Yali Seafront Suite with Sharing Pool

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 581 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Open Plan Suite Sea View

Open Plan Suite Sea View | 1 bedroom, free minibar, in-room safe, blackout drapes

Open Plan Suite Sea View

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Petit Yali Seafront Suite with Sharing Pool

Petit Yali Seafront Suite with Sharing Pool | 1 bedroom, free minibar, in-room safe, blackout drapes

Petit Yali Seafront Suite with Sharing Pool

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Prestige Guestroom Sea View with Garden

Prestige Guestroom Sea View with Garden | 1 bedroom, free minibar, in-room safe, blackout drapes

Prestige Guestroom Sea View with Garden

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa White, Seafront Prive Pool

Villa White, Seafront Prive Pool | 1 bedroom, free minibar, in-room safe, blackout drapes

Villa White, Seafront Prive Pool

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 915 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for White Suite Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

White Suite Sea View

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Villa Luxe Yali, Seafront Prive Pool

Villa Luxe Yali, Seafront Prive Pool | 1 bedroom, free minibar, in-room safe, blackout drapes

Villa Luxe Yali, Seafront Prive Pool

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Swim Up Family Guestroom

Swim Up Family Guestroom | 1 bedroom, free minibar, in-room safe, blackout drapes

Swim Up Family Guestroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Family Apartment, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
2 bathrooms
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Swim Up White Room

Swim Up White Room | View from room

Swim Up White Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Sea View

Junior Suite Sea View | Beach/ocean view

Junior Suite Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Guestroom Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Superior Guestroom Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for White Family Sea View

White Family Sea View | 1 bedroom, free minibar, in-room safe, blackout drapes

White Family Sea View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Guestroom

Family Guestroom | 1 bedroom, free minibar, in-room safe, blackout drapes

Family Guestroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Family Suite Sea View

Grand Family Suite Sea View | 1 bedroom, free minibar, in-room safe, blackout drapes

Grand Family Suite Sea View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 807 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Swim-Up Guestroom Sea View with Garden

Swim-Up Guestroom Sea View with Garden | 1 bedroom, free minibar, in-room safe, blackout drapes

Swim-Up Guestroom Sea View with Garden

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Guestroom Garden/Mountain View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Guestroom Garden/Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for White Family With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

White Family With Sea View

  • Sleeps 3

View all photos for Swim Up White Room

1 bedroom, free minibar, in-room safe, blackout drapes

Swim Up White Room

  • Sleeps 2

View all photos for Junior Suite With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite With Sea View

  • Sleeps 2

View all photos for Yali Seafront Suite With Sharing Pool

1 bedroom, free minibar, in-room safe, blackout drapes

Yali Seafront Suite With Sharing Pool

  • Sleeps 3

View all photos for Petit Yali Seafront Suite with Sharing Pool

1 bedroom, free minibar, in-room safe, blackout drapes

Petit Yali Seafront Suite with Sharing Pool

  • Sleeps 3

View all photos for Superior Room with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Superior Room with Sea View

  • Sleeps 2

View all photos for Prestige Guestroom Sea View With Garden

1 bedroom, free minibar, in-room safe, blackout drapes

Prestige Guestroom Sea View With Garden

  • Sleeps 2

View all photos for Double Room with Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room with Garden View

  • Sleeps 2

View all photos for Family Room

1 bedroom, free minibar, in-room safe, blackout drapes

Family Room

  • Sleeps 3

View all photos for Family Apartment with Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Family Apartment with Garden View

  • Sleeps 3

View all photos for Villa Luxe Yali, Seafront Prive Pool

1 bedroom, free minibar, in-room safe, blackout drapes

Villa Luxe Yali, Seafront Prive Pool

  • Sleeps 3

View all photos for Open Plan Suite With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Open Plan Suite With Sea View

  • Sleeps 2

View all photos for Grand Family Suite with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Grand Family Suite with Sea View

  • Sleeps 4

View all photos for Swim-up Guestroom With Garden And Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Swim-up Guestroom With Garden And Sea View

  • Sleeps 2

View all photos for Villa White, Seafront Prive Pool

1 bedroom, free minibar, in-room safe, blackout drapes

Villa White, Seafront Prive Pool

  • Sleeps 3

View all photos for Family Swim-up Room

Pool | Seasonal outdoor pool, pool umbrellas, sun loungers

Family Swim-up Room

  • Sleeps 3

View all photos for White Suite With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

White Suite With Sea View

  • Sleeps 2

View all photos for Double Room with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room with Sea View

  • Sleeps 2

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About the neighborhood

Map
Kambos Pigis, Adelianos Kampos, Rethymno, Crete Island, 74100

What's nearby

  • Rethimno Kart - 9 min walk - 0.8 km
  • Platanes Beach - 19 min walk - 1.6 km
  • Town Beach - 6 min drive - 6.1 km
  • Rethymnon Venetian Port - 9 min drive - 10.7 km
  • Fortezza Castle - 11 min drive - 11.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 68 min drive
  • Ioannis Daskalogiannis Airport (CHQ) - 76 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Paprica - ‬5 min drive
  • ‪Laki's Beach Bar - ‬5 min drive
  • ‪Fico D'India - ‬3 min walk
  • ‪Romeo&Juliet Meze Bar - ‬4 min drive
  • ‪Taverna Poppy - ‬13 min walk

About this property

Grecotel LUXME White

Bring the kids when you stay at Grecotel LUXME White in Rethymno and they can enjoy the free kids' club. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and THE WHITE, one of 6 restaurants, serves dinner. This luxurious property also features a beach bar, a fitness center, and an outdoor tennis court. Fellow travelers say great things about the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances

At a glance

DONE

Hotel size

    • 264 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • 6 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games
  • Baby monitor
  • Baby bath

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Parasailing
  • Evening entertainment
  • Shopping
  • Table tennis
  • Bicycle rentals nearby
  • Safari nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

Hippie Wellness has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

THE WHITE - This fine-dining restaurant serves dinner only.
VENTANAS IL MAR - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
TAVERNA - This theme restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Open daily.
FICO D’INDIA - This poolside theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
ASIA WHITE - This beachfront theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of EUR 90.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1041Κ015A0117200

Also known as

El Greco White Palace
White Palace El Greco Luxury
Grecotel White Palace Luxury Resort All Inclusive Rethymnon
White Palace El Greco Luxury Resort Rethimnon
White Palace El Greco Luxury Rethimnon
White Palace El Greco Luxury Resort Rethymnon
White Palace El Greco Luxury Rethymnon
Grecotel White Palace Luxury Resort Rethymnon
Grecotel LUX.ME White Palace Hotel Rethymnon
Grecotel LUX.ME White Palace Hotel
Grecotel White Palace Luxury All Inclusive Rethymnon
Grecotel LUX.ME White Palace Rethymnon
Grecotel LUX.ME White Palace All Inclusive Rethymnon
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX.ME White Palace - All Inclusive Rethymnon
Grecotel LUX.ME White Palace
Grecotel White Palace Luxury Resort All Inclusive
Grecotel White Palace Luxury Resort
White Palace El Greco Luxury Resort
Grecotel Luxme White Rethymno
Grecotel LUX ME White Palace All Inclusive
Grecotel LUX.ME White Palace All Inclusive
Grecotel Luxme White All-inclusive property
Grecotel Luxme White All-inclusive property Rethymno

Frequently asked questions

Does Grecotel LUXME White offer free cancellation for a full refund?

Yes, Grecotel LUXME White does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grecotel LUXME White?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Grecotel LUXME White?

Sorry, pets aren't allowed.

Is parking offered on site at Grecotel LUXME White?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Grecotel LUXME White?

Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.

What are the check-in and check-out times at Grecotel LUXME White?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 90.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Grecotel LUXME White and nearby?

Have fun with onsite activities such as parasailing, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Grecotel LUXME White also has a steam room and an arcade, as well as a garden.

Are there restaurants at or near Grecotel LUXME White?

Yes, there are 6 onsite restaurants, featuring beachfront dining and Greek cuisine.

What's the area around Grecotel LUXME White like?

Grecotel LUXME White is located on the waterfront, a short 8-minute walk from Rethimno Kart.

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Grecotel LUXME White Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Children
Restaurant
Family friendly
Drinks
Lobby
Gyms (public)
Buffets

Reviews

10/10 Exceptional

Excellent hotel
Shayan, 7-night trip

10/10 Exceptional

Absolutely beautiful property with breathtaking views of the see couple that with unmatched customer service you get an overall unique and memorable experience. Food was great too.
Nosrat, 9-night trip

10/10 Exceptional

Beautiful, well run and well managed hotel.
Faye, 11-night trip

10/10 Exceptional

Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.
Melissa, 7-night trip

10/10 Exceptional

Great hotel!
Max, 4-night trip

6/10 Good

It was just ok

I'll start by saying the staff at the hotel are the nicest and most accommodating I've ever come across. This property is most certainly NOT a 5 star luxury resort. It's a 4 star at best and there's nothing luxury about it aside from the one pool and the sunsets. The room that I was originally assigned had a sexy shower situation happening, shower was separate from actual bathroom but was in the bedroom / living area with 70s fringe curtains, cool if you're vacationing with your partner but if anyone else it's just weird. Got moved to another room the next day and yet again another strange shower situation, separate from bathroom again with clear glass so anyone can watch, just a weird thing to do design wise. We lived with it because I didn't want to go through the hassle of moving rooms again and getting another disappointing room but guests needs were not top of mind when designing the layout. Rooms/decor feels dated, a little weathered but mostly well maintained. Getting a lounge chair in the one cool pool is like the Hunger Games - families occupy the space from 8am. They should really designate the 2nd pool as kid pool. Floaties and donuts and kids screaming doesn't feel luxurious. I was extremely disappointed considering what it cost to stay here. If it wasn't priced as if it's a 5star it would be fine. Mediocre experience all in all.
1st room - shower off bedroom
view of shower off bedroom
view of bedroom / living area from inside shower
2nd room - shower open view to bedroom
Effie, 4-night trip

10/10 Exceptional

Amazing property rooms were clean and spacious So acocmocating with our baby
Sandra, 4-night trip

10/10 Exceptional

Perfect holiday
Yuri, 13-night trip

10/10 Exceptional

Excellent account and absolutely brilliant service. I would absolutely recommend this hotel without any hesitation.
INDRAJIT, 5-night trip

8/10 Very good

Property was stunning Staff was excellent gracious
Ana, 9-night trip

10/10 Exceptional

This trip was planned for a “stay, relax and do nothing” vacation and it was great! We loved the hotel and the amenities! We wish they had more “splash pad type” water activities but still had a great time!
Joseph, 4-night trip

10/10 Exceptional

Everything was great from the food to the service.
Kristin, 5-night trip

10/10 Exceptional

Such a beautiful resort and great for families! Every restaurant was delicious and all staff were kind and attentive! Can’t wait to go back!
Christin Danielle, 8-night trip

10/10 Exceptional

Incredible stay as a family with small children. The entire staff was hard working and always with a smile. Hopefully will be back again.
Srikanth, 6-night trip

10/10 Exceptional

Everything was fine, just perfect 😊
magdalena, 8-night trip

10/10 Exceptional

Beautiful setting always kept clean, friendly and inviting staff who go above & beyond. Good facilities for younger children
Jayne, 1-night trip

8/10 Very good

Loved the pool and white decor. Loved the many choices at the buffet. The rooms were nice. Things that could be improved: -towels available at the pool or beach -order pool/beach food by app on iPhone -usb outlets by the bed to charge iPhone Thanks!
Dana, 4-night trip

6/10 Good

Ok stay

We stayed here for a wedding and parts of the service are great and the staff and food are lovely but we had a young child and despite asking for amenities for our child we never received them.
3-night trip

10/10 Exceptional

Excellent hotel, very clean with gentle and competent staff, from the reception to the restaurants to the pool attendants and specially to the Grecoland Staff, great to entertain uor children, and to the Chief Bartender Socratis, great person, competent with drinks. Special mention to his Negroni, the only excellent Negroni that I could ever have outside of Italy.
Aldo, 5-night trip

10/10 Exceptional

Fantastic holiday, wonderful cocktails, lovely sunsets, delicious food and everything was included in the all inclusive package (cocktails, fine dining restaurant, Asian restaurant, Italian, agreco farm dine out option which we unfortunately didn’t have time for, crepes and waffles, ice creams). Nice and quiet, calm, relaxing holiday. Staff very friendly and helpful too! Make sure to book restaurants on the app before you arrive (or WhatsApp the concierge was a unique perk) , and unfortunately we went out of peak season so no white parties etc but the bar was still lively and nice music every evening
Chloe, 3-night trip

10/10 Exceptional

What an incredible hotel stay! From start to finish, it was absolutely amazing. The service provided by Gregory at the front desk, Nicolai and Georgios in food catering was truly exceptional. They went above and beyond to ensure that every moment of my stay was perfect. Their attention to detail and friendly demeanor made me feel incredibly welcome. I can't thank them enough for their outstanding service. I highly recommend this hotel to anyone looking for a truly memorable stay. The views are great. We loved the food and also it’s a very clean and tidy hotel. You won't be disappointed!
Sophia, 4-night trip

6/10 Good

Great Hotel, shame about the service.

We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights. The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian. The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.
Nick, 11-night trip

2/10 Poor

This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker. We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls. The air-conditioning in the room was useless as you are unable to control the temperature, only the fan speed. The room was always warm. After I asked them to look into it, they promised that they had already sent someone who had “fixed it”. But it felt exactly the same after which left me feeling like I had been lied to. The shower temperature was so cold that we weren’t able to shower comfortably in the mornings despite how warm the room was. Just ducking in and out of the water despite the temperature being set to the warmest. I appreciate the cold water in the afternoons but being able to summon at least room temperature water would have been appreciated. The giant lamps on the two bed side tables took up 99% of the room of the side table thus defeating the entire purpose of a table. They also used the only electricity plug leaving us with either nowhere to charge our phones or no light. Because besides the side lamps there was no ceiling light, just a terribly wobbly floor lamp incapable of lighting the room properly by itsel
Justin, 4-night trip

10/10 Exceptional

A lovely hotel - swim up room was great!

Really great hotel - fantastic all inclusive restaurants & selection of drinks from the pool / bars, we loved the ice cream & crepe bar too! We don’t drink so a decent selection of mocktails, non alcoholic wine & soft drinks. Breakfast buffet had a great selection & there was a separate adults section for some peace. We moved to a swim up room to the left of reception after a poor condition swim up room to the right of reception (full of mozzies) was originally assigned. The room was clean, no great patio & pool space with sun most of the day! Bathroom & wardrobe space a little old fashioned, but all ok. Hotel amenities are good - great main pool & activity pool, entertainment is a little meh > better for kids than adults. Beach has dark sand & water wasn’t so clear but a short trip out could take you to some great spots.
Ella, 7-night trip

10/10 Exceptional

The hotel was very clean, and all the staff were 1st class, even up to the manager, who takes time to ask guests if there are any problems. The only problem we had was the booking of the specialist restaurants, you were expected to book them via an app, this didn't work, had to argue with reception about booking a meal, after only being 9.30 & 10.00pm, not ideal when you are 75 yrs old, but after speaking to the concierge, who was very helpful and got us earlier times, it is not a problem you need when you arrive on holiday. Hopefully this problem will be sorted out and add to the good hotel / holiday experience
Paul, 14-night trip