Does Novotel Goa Dona Sylvia Resort offer free cancellation for a full refund?

Yes, Novotel Goa Dona Sylvia Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Goa Dona Sylvia Resort?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7 PM.

Are pets allowed at Novotel Goa Dona Sylvia Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Novotel Goa Dona Sylvia Resort?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Novotel Goa Dona Sylvia Resort?

Yes, an airport shuttle is available. The charge is INR 3305 per vehicle one-way.

What are the check-in and check-out times at Novotel Goa Dona Sylvia Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Novotel Goa Dona Sylvia Resort and nearby?

Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Goa Dona Sylvia Resort also has 2 bars, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Novotel Goa Dona Sylvia Resort?

Yes, there are 5 onsite restaurants, featuring Indian cuisine, pool views, and poolside dining.

What's the area around Novotel Goa Dona Sylvia Resort like?

Novotel Goa Dona Sylvia Resort is located a short 5-minute walk from Cavelossim Beach.

Novotel Goa Dona Sylvia Resort, Cavelossim: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 4, 2025

Viewing Trip

Overall very comfortable. Staff very friendly and helpful. Food quality very average and can be better

Sudhir, 1-night trip

8/10 Very good

Apr 1, 2025

The WiFi was very poor, apart from that an excellent hotel

Alison Louise, 20-night trip

8/10 Very good

Jan 9, 2025

Beach

Arno, 10-night trip

10/10 Exceptional

Oct 5, 2022

Great hospitality...excellent stay

Ashish, 2-night trip

8/10 Very good

Jan 22, 2025

Wonderful staff & clean. Negative - very busy & loud with weddings & loud music. Not suitable if you want a relaxing beach holiday

Bharat, 7-night trip

8/10 Very good

Jan 20, 2025

Wonderful stay. Staff very helpful. Did not like the Loud music all day long & esp at dinner. Would like low classical music.

Sorab, 1-night trip

10/10 Exceptional

Feb 23, 2025

Excellent with direct beach access

We chose carefully before ending up with this resort. It's perfect. Not too big, not too small. Direct access to beach - not private beach, but almost. Not crowded and dirty like many places in north Goa (even Benaulim actually). Direct access to small market and shops outside the resort area as well. Couldn't have been better.

Johan, 4-night trip

10/10 Exceptional

Jun 26, 2023

Location : awesome beach view resort , very neat and clean Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room Food: very nice Staff : very polite and cooperative Restaurant: good food and good option

Anil Kumar, 4-night trip

10/10 Exceptional

May 31, 2022

Wonderful stay. Kind and warm staff, always smiling. Absolutely recommend

Renuka, 3-night trip

10/10 Exceptional

Feb 18, 2024

Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great

Atul, 1-night trip

10/10 Exceptional

Sep 22, 2022

The beach is clean and refreshing!

Rajesh, 3-night trip

10/10 Exceptional

Jan 8, 2023

Property is good for a group vacation with clean private beach with less crowd and games room. The entire property is clean and mostly free of mosquitoes.

8/10 Very good

Apr 28, 2023

Stay was great. Breakfast at the seagull restaurant was busy and there were flies sitting on fresh cut fruits.

Kennedy, 1-night trip

8/10 Very good

Apr 18, 2024

The hotel is nice, but needs some renovation in the rooms. Breakfast was excellent! The front desk costume service could be improved. I had a wonderful massage at the spa!

Richard, 1-night trip

10/10 Exceptional

Jan 19, 2023

Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.

8/10 Very good

Mar 11, 2023

Great location. Some staff are exceptional, others need training

Jaspaul, 5-night trip

8/10 Very good

Feb 12, 2023

Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.

Suzanne, 1-night trip

10/10 Exceptional

Oct 23, 2023

Excellent

Super se bhi upar

Sunil, 4-night trip

10/10 Exceptional

Jan 26, 2023

Absolutely beautiful property. It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.

Sue, 11-night trip

8/10 Very good

Aug 21, 2023

Property is okay no bad.

Glen, 1-night trip

4/10 Fair

Dec 27, 2023

Wifi did not work in the room.

Rajesh, 3-night trip

10/10 Exceptional

Oct 5, 2022

Excellent hotel! We stayed for 2 nights and it was wonderful experience. The service is very good: at the hotel reception, at the restaurant, bar, pool and above all the house keeping (thanks Krishna). It’s a peaceful and well maintained properly. The room was spacious, with all is needed, with nice balcony surrounded by nice garden. The restaurant is very good, local and international cousin. The beach is in a walking distance and super clean. We recommend to see the sunset and to stay for another 30 minutes after to see the colors of the sky changing. Highly recommended place to stay. For singles, couples, and families. Next to the hotel you’ll find shopping center, and few great restaurants. P.s Thanks for the reception team for the hospitality!

Maayan, 2-night trip

10/10 Exceptional

Jul 5, 2022

A beach touch resort with great service

I and my wife went to Novotel with our 1 year old for our anniversary. Although the original room allotted to us was in need of some maintenance, the hotel staff was kind enough to understand that and gave us an alternate room which we enjoyed staying in over next couple of days. The seagull and the housekeeping staff was very friendly and prompt in their service. Special thanks to the chef for accommodating a custom recipe request for our 1.5 yr old. Also, special thanks to housekeeping folks who decorated our room with towel swans and teddy. They also have a nice big swimming pool that both kids and adults would find fun. Altogether the inflated float tubes were not available for the kids. Our li’l one enjoyed the pool thoroughly though so no complaints. The beach is right behind the property so one can access and enjoy it anytime. Overall experience lives up to Accor standard.

Mihir, 2-night trip

8/10 Very good

Nov 17, 2023

We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones! The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!

Shila, 7-night trip

2/10 Poor

Aug 11, 2024

1/10 Never recommended

We booked three rooms and a rental car in advance for a three-day stay, paying in full. **Day 1:** At check-in, the reception staff refused to give us the rooms we had booked near each other. Instead, they forced us into different, far-off locations because they had assigned our rooms to a company group that booked the same day. It took nearly two hours to check in, and the staff was unhelpful and uncooperative. How can they prioritize a last-minute company group over our pre-booked family trip? **Day 2:** With the company group checking out, they offered us an upgrade to rooms nearby, but the process took half a day, ruining our second day as we spent most of it moving rooms. We also faced issues with our rental car. Every time we left or returned to the property, a local rental union harassed us, insisting that only their cars were allowed. The resort's security seemed to side with them. When we raised our safety concerns with the resort reception, the staff again refused to assist. **Day 3 (Checkout):** Things escalated when our taxi driver arrived to pick us up. The resort security refused to let him in, leading to a heated argument with the union members. This frightened my family, especially my mom and kids. When we asked the resort reception for help, they refused, telling us to move our luggage outside the parking gate to board and offering no further assistance. It was shocking that they, as hosts, didn’t take responsibility for their guest Horrible experience

Vivek, 3-night trip

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