We stayed here for our wedding weekend in Reno, the hotel was clean and beautiful, but we took two cold showers. There was absolutely no hot water, we complained and nothing was done about it. We even put the lever to the hottest max and no hot water came, after running for 5-10 min. a little bit of luke warm water spouted but it was unacceptable. I look forward to having a nice, hot shower when I travel, the pressure was low, and having a cold shower was not ideal for such a special weekend.