Everything was excellent! The staff were nice and they helped us quickly. I loved the quietness overall and the breakfast was good.
Tiffanie
Tiffanie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
latonya
latonya (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Makela
Makela (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 21 日
savana
savana (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Franni
Franni (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 17 日
There is always something
Me and about 10 other folks couldn't be checked in because the system couldn't receive booking info from 3rd party apps. Some of the guests were getting fairly annoyed at the problem. Front desk turned us all away and were told to call whoever we booked from and get a refund. In order to get a refund the 3rd party app has to call the hotel and get a waiver but the hotel doesn't answer their calls. I tried for two days to get a waiver so I can get my refund and Expedia says, they're not picking up the phone. I come back the third day to speak to the front desk staff to get a good number for Expedia to call them back and finally they answer.
My first time at this hotel the room they gave me had a broken TV so they move me into another room. The second time, the front desk offered me a double queen room since they were out of the King room, when I asked 'why is that?' with a not so happy look, the front desk person gave me a King Suite instead.
I've booked next door dozens of times at the Springhill and never had any problems. I get it, it's always not perfect but everytime I book at this hotel there is always something.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Good place to stay
Good convenient location.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
It was a nice clean room.
Fabian
Fabian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Adela
Adela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
I enjoyed my stay felt so comfortable and I'll keep coming back.
Great staff members
Franni
Franni (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
The ice machine on the 5th floor was either empty or didn't work
Rory
Rory (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Britne
Britne (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 3 日
AIR CONDITIONER REALLY DOES NOT KEEP ROOM COOL, ROOM IS STUFFY. HAIR WAS IN SHOWER AND ON SINK. JUST DIDN'T FEEL COMFORTABLE.
Derrick
Derrick (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Breakfast was pretty good for being the free option. Sometimes it’s pretty basic, this one was good. The staff was attentive and nice. I was really dehydrated and need rest, there was a jr high school band group there and we ended up by an aspiring violinist. After several hours of heavily mediocre serenades, the staff was very nice and accommodating when we asked for another room. Went to the 5th floor within 10 mins. Will stay at a Fairfield again. And again… this one’s staff was particularly nice and attentive.
Bailey
Bailey (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Everything from check in to check out was excellent. The staff members were friendly and courteous. Breakfast was great and they had an excellent assortment of food items to choose from. Definitely will stay here again next time we’re in Austin!!!
Dalbert
Dalbert (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 1 日
Pool was closed, specifically restved there because of indoor pool. When told person at desk the said they could cancel my reservation if i wanted. I drove 4 hours where would I stay. To where she had no response.
Mario
Mario (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Taylor
Taylor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Penelope garcia
Penelope garcia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Todo bien solo los
Inconvenientes de la remodelación