Neil at the front desk made the entire stay so much better. Everytime I’d see him he’d already be
McKenzie
McKenzie (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 7 日
Comfortable beds, updated hotel
Summer
Summer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Pearletta
Pearletta (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Austin
Austin (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Nice!
Everything was excellent! The staff were nice and they helped us quickly. I loved the quietness overall and the breakfast was good.
Tiffanie
Tiffanie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
latonya
latonya (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Makela
Makela (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 21 日
savana
savana (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Franni
Franni (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 17 日
There is always something
Me and about 10 other folks couldn't be checked in because the system couldn't receive booking info from 3rd party apps. Some of the guests were getting fairly annoyed at the problem. Front desk turned us all away and were told to call whoever we booked from and get a refund. In order to get a refund the 3rd party app has to call the hotel and get a waiver but the hotel doesn't answer their calls. I tried for two days to get a waiver so I can get my refund and Expedia says, they're not picking up the phone. I come back the third day to speak to the front desk staff to get a good number for Expedia to call them back and finally they answer.
My first time at this hotel the room they gave me had a broken TV so they move me into another room. The second time, the front desk offered me a double queen room since they were out of the King room, when I asked 'why is that?' with a not so happy look, the front desk person gave me a King Suite instead.
I've booked next door dozens of times at the Springhill and never had any problems. I get it, it's always not perfect but everytime I book at this hotel there is always something.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Good place to stay
Good convenient location.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
It was a nice clean room.
Fabian
Fabian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Friendly staff and super helpful checking in.
Rebeccah
Rebeccah (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Adela
Adela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
It was exactly what we wanted and expected. Staff was super friendly.
Tabitha
Tabitha (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 20 日
Swimming pool was out of order. The person at the front desk was courteous but looked like in a rush. He could be a little more relaxed.
Andres
Andres (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 20 日
I enjoyed my stay felt so comfortable and I'll keep coming back.
Great staff members
Franni
Franni (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Great stay, quiet, clean and comfortable!
Cecil
Cecil (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 8 日
The ice machine on the 5th floor was either empty or didn't work