Only one night did not have much interaction w staff.
Maggie
Maggie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 11 日
Nothing special about the room but the staff were not friendly at all. Check in was difficult due to the attitude of the employee. Be aware that they charge $27/night for parking. On top of paying, they make you agree that they aren't responsible for vehicle. What is the charge for? Why was it separate on an app/website and not included on hotel charges?
Tina
Tina (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 10 日
First they lost my reservation from you. Had no idea until much later on the first day that they charge $27 extra per day to park at the hotel. You do not get your room refreshed or made up every day and the front desk staff was indignant that I asked me. A lot of hidden things that they don't tell you about until last minute. Will never stay there again and doubtful I will ever use your service again. Nothing was worth it. No free breakfast and no amenities to speak of. I'd rather stay somewhere else and pay more money for a nice service and decent front desk people. This was a terrible experience and my last time using you
Mary
Mary (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 4 日
Everything was good except shower and toilet could use a little work
Rebecca
Rebecca (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 28 日
Sebastián
Sebastián (6 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 25 日
Got locked out of our room for 40 mins, had to renew our key several times and still wouldn’t work then eventually someone came up and fixed the door… my partner left his headphones in our room behind the tv and they said they didn’t find them so someone took/stole them. Things don’t just disappear. Would not recommend
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 25 日
si
CARMEN
CARMEN (3 晚行程)
Hotels.com 真實旅客 評價
10/10 完美
2025 年 10 月 19 日
Brand new facilities , well located in Lake Buena Vista
Renato R de
Renato R de (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 19 日
Unfortunately this hasn’t been great.
We booked for location, but it was not what was shown, we booked for the pool but it was too dirty to use. There was no drinking water in your room.
The staff were friendly though
Amanda l
Amanda l (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
Decent hotel for the price. Room is comfortable
Kathleen
Kathleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 17 日
The Two guys on Front staff were super friendly upon check in , two thumbs up to them; made it seamless and welcoming
Josh
Josh (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 15 日
There was a musty smell in the room
Geraldine
Geraldine (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 13 日
Wonderful hotel, 4/5 stars. Knocked off a star for the expensive parking, $26/a night. Other than that, everything was perfect.
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 7 日
Tasha
Tasha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 6 日
$$$
They make you pay for breakfast.
Tasha
Tasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 6 日
It was amazing, great location, safe and clean, girls trip to sea world and definitely recommend it!
Emily
Emily (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 6 日
Great clean hotel and room. No complaints
Alissa
Alissa (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Clean room/facilities, friendly staff and reasonably price, but be prepared to pay $27 for parking.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 5 日
Good
Adriana
Adriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Kymberle
Kymberle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 1 日
Dahlia
Dahlia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 29 日
The beds weren’t comfortable sound like it was going to break,The Carpet in the room look dirty. Why have lights everywhere if there not going to work , The Toilet in the restroom once you flush it it continues to run ,The cold water in the hand sink doesn’t work . Once you walk in the room it has a smell . And good luck sleep through out the night you can hear everything and the Pillows are horrible bring your Own. I feel like it’s crazy how they charge for parking and a deposit considering the rooms are like this also don’t use side door because the sign said you can access it through your room key that’s a Lie so just walk all the way around . Me and my Family will never stay here again