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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with full-service spa, connected to the convention centre, near Chiang Mai Night Bazaar

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Photo gallery for The Empress Hotel Chiang Mai

Property grounds
View from room
1 bedroom, minibar, in-room safe, desk
Outdoor pool
Lobby
In the heart of Chiang Mai, The Empress Hotel Chiang Mai offers a tranquil oasis with shopping on site and two restaurants serving Thai cuisine. Unwind in the sauna or steam room, indulge in a massage, and connect to WiFi while exploring the garden.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Television

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Bidet
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Bathrobes
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Reception

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The price is HK$479
HK$568 total
includes taxes & fees
3 Sept - 4 Sept
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About the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar - 14 min walk - 1.2 km
  • Tha Phae Gate - 3 min drive - 1.9 km
  • Warorot Market - 3 min drive - 1.9 km
  • Sunday Walking Street Market - 3 min drive - 2.3 km
  • Wat Phra Singh - 4 min drive - 2.3 km

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai is just 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request). You can visit the spa to be pampered with Thai massages, body scrubs or aromatherapy, and Chao Nang Coffee Shop, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Thai

At a glance

DONE

Hotel size

    • 375 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
DONE

Transfers

    • Airport shuttle from 6 AM to midnight*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chao Nang Coffee Shop – This coffee shop specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare.
Panda Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late checkout can be arranged for an extra charge of THB 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 850.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs THB 250 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Empress Hotel Chiang Mai
Empress Hotel
Empress Chiang Mai
The Empress Chiang Mai
The Empress Hotel Chiang Mai Hotel
The Empress Hotel Chiang Mai Chiang Mai
The Empress Hotel Chiang Mai SHA Extra Plus
The Empress Hotel Chiang Mai Hotel Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?

Yes, The Empress Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Empress Hotel Chiang Mai?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Empress Hotel Chiang Mai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Empress Hotel Chiang Mai?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by The Empress Hotel Chiang Mai?

Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 250 per person one-way.

What are the check-in and check-out times at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in is available.

What is there to do at The Empress Hotel Chiang Mai and nearby?

The Empress Hotel Chiang Mai has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Empress Hotel Chiang Mai?

Yes, there are 2 on-site restaurants, featuring Thai cuisine.

What's the area around The Empress Hotel Chiang Mai like?

The Empress Hotel Chiang Mai is in Chang Khlan, a short 16-minute walk from Chiang Mai Night Bazaar and 4 minutes' walk from Riverside.

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The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Market
Bed
Value
Walking
Food
Coffee
Gifts

What guests liked

  • The breakfast buffet was consistently praised for its variety and quality, with many guests enjoying the options and service. (25 reviews)
  • The pool was very nice, swimmable, and had a great view, with some guests even enjoying it in the mornings when it was less crowded. (7 reviews)
  • The property offers a convenient location with many dining options nearby, a full breakfast buffet, and a nearby sister property with a nightly buffet. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful!
Ross, 1-night trip

10/10 Excellent

Family trip. Love all of it!
Nayeli, 2-night trip

10/10 Excellent

The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others.
Laura, 4-night trip

8/10 Good

Good staff service
Tim, 3-night trip

8/10 Good

Beautiful lobby. Upon checkin they gave us a gift bag full of goodies. Room is good sized, beds are on the soft side. Too bad breakfast is extra. A long walk to old town and markets.
linh, 4-night trip

8/10 Good

The hotel was good for the price we paid. But this was advertised as a 5 star hotel. It is definitely not that.
Richard, 4-night trip

10/10 Excellent

I really enjoyed my stay the staff were excellent. The rooms were nice. The breakfast buffet was really good. A couple things I didn’t like was you had to pay to use the safe in your room. I also wish they had better dining options. They had a very limited menu in the restaurant. But other than that, my day was very good.
Curtis, 6-night trip

6/10 Okay

This property has nice pictures but in reality it looks like it hasn’t been updated in many many years. Also tye staff’s English was very limited and they weren’t very helpful.
Amram, 2-night trip

10/10 Excellent

It's a nice property. Has that regal feel with oriental design elements everywhere. it's a larger hotel vs. a botique hotel so they have many amenities on site, and it's really well staffed. Property is kept up very well. I thought the pool area was a highlight as it has a nice view of the mountains in the background. I really liked their green pool towels. I never see that color anymore.
Amjad, 7-night trip

10/10 Excellent

Super clean Lots of amenities
2-night trip

10/10 Excellent

Great people and great location.
Kenneth, 14-night trip

10/10 Excellent

I’m glad to stayed there
Adriana, 1-night trip

4/10 Poor

Would not refund my last day, because a mistake was made on a double booking. They also wouldn't provide a receipt for my stay.
Bruce, 6-night trip

8/10 Good

Very nice hotel nice pool
wayne, 4-night trip

10/10 Excellent

Good value. Quite stay near the Old City. Staff is very friendly and helpful.
Deborah, 4-night trip

10/10 Excellent

I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended.
Neal, 3-night trip

10/10 Excellent

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Raymarc, 5-night trip

8/10 Good

It’s really clean and staffs are nice and friendly. I will certainly stay here again.
FELIX, 3-night trip

10/10 Excellent

The hotel was immaculate! The service was excellent and they even gave me a gift bag with champagne, juices, snacks, cookies and a plate of FRESH FRUIT!! I felt like a EMPRESS
Kellie, 3-night trip

8/10 Good

Friendly staff
dongbiao, 4-night trip

8/10 Good

Staff was friendly and gave information about where to find the best places for shopping. Location was easy to find. Breakfast was easy to find. Clean and very safe.
George, 1-night trip

10/10 Excellent

Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option
Timothy, 3-night trip

10/10 Excellent

Nice and quiet
Ngan, 5-night trip

8/10 Good

good place

good value good food good service
Jim, 1-night trip

10/10 Excellent

Excellent
Anna, 3-night trip