We traveled as a couple with our young daughter. West Bay Club is perfect for a family get away, and the Kid's Club option provides a wonderful opportunity for both the children to make friends their own age while allowing the parents to adult for a while. The pool was perfect for the entire family, and the temperature was immaculate. There were plenty of lounge chairs at the pool and at the beach to not feel crowded which provided ample opportunity for the peace and serenity of being away. We definitely recommend this location, and will strongly consider a return visit.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 1 日
Swing and a miss
Mark
Mark (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Carrie
Carrie (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 11 日
Clean but needs updating
The bed frame squeaks terribly and is worn and out of date. There needs to be more towel bars in bathroom and places to set your things.
Furniture in room is dated and not attractive and worn, also needs addition places to set things down.
Mini kitchen does not have decaf coffee or tea.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
The people at the hotel working to make your stay pleasant are the best! From the reception desk to the breakfast staff to the cleaning staff fabulous people. Very beautiful surroundings, comfortable quiet best for adult adults and families.
Angela
Angela (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 24 日
Be cautious of this property. While checking out the attendant let us know we had $80 in charges, which we knew of as we had ordered drinks one night. She verified last four digits of our card and processed the payment. When she gave our receipt it was not for $80, it was for $6427 and for a different room…not our room. She said she would cancel it and it wouldn’t clear on our card, just pend. It did pend for 3 days then fully cleared. We were then issued a refund. It didn’t stop there. A second charge for $6427 showed up and pended for over a week. No apology given and no attempt to go above and beyond to make this right. Does this property not realize when there are charges pending/holding on a card/account that they are unavailable to the user? For a week and a half we had thousands and thousands of dollars tied up and unavailable. What if my family had other bills to pay or an emergency? I doubt the property gives a care in the world the hardship this could cause. To some this may not have been a big deal, but to others this obscenely large amount of money erroneously charged TWO times would be devastating while waiting for it all to resolve. WBC did not seem bothered or phased and makes me wonder if they’ve done this before. Be careful with this property, had we not caught this then we would have had over 12 thousand dollars in charges that weren’t ours. I’m sure this borders on illegal and fraudulent misconduct. Most horrendous service I’ve ever encountered.
Jennifer Lynn
Jennifer Lynn (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Very nice property
Joshua
Joshua (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 21 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Our suite was perfect and the beach was amazing. The staff was kind and friendly. Highly recommend!
Kathryn
Kathryn (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
J John
J John (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
doris
doris (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Beautiful resort on the nicest part of Grace Bay beach. Staff was very friendly and helpful. Wonderful vacation!
Lisa
Lisa (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Excellent location. Beautiful beach.
peter
peter (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Robert
Robert (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Truly lovely hotel, beautifully landscaped. The boardwalk to the beach is stunning, comfortable sun loungers, plenty of staff and a great beach bar. There are comfy seats and a firepit for the evening.
The inclusive breakfast is excellent, many choices and options. The location means you will need a taxi in the evening for restaurants but that is no problem.
We stayed for 2 weeks in a studio room, it was lovely. The bathroom was large and the bed was super king size. Would recommend.
Elisabeth
Elisabeth (14 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 12 日
Michael John
Michael John (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 11 日
We throughly enjoyed our week, The staff were wonderful and the pool area was very relaxing
Graeme
Graeme (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 11 日
Joanna
Joanna (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Very quiet and clean. Could use some updates with the bars.
Michael
Michael (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 30 日
We really had the best time. Room was absolutely amazing. We came here to relax and enjoy the beautiful beaches. Resort is more on the quieter side which is what we were looking for. Daily breakfast was good. We also had a rental car which allowed us to see more of the island. Found some secluded beaches and were able to also go to different restaurants. Although the food at the resort was great too
Andrea Luise
Andrea Luise (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 29 日
Kathleen Margaret
Kathleen Margaret (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 26 日
It was good, rooms were very clean and we had a nice oceanfront view. It’s a notch down in terms of luxury, certainly not the same feel as Wymara or Shore Bay Club but also less $$. Facilities are just a little dated but still very nice, food is good and beachfront location is beautiful.