Can improve its wifi quality as one night it was raining heavily and the wifi was down!
Siu Kuen Alice
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Their SOUL Restaurant staff is simply amazing caring. We were stomach sick and Arun Shetty, Sunil Jadhav and their team took care of our custom recommended diet requirement. It was almost home away from home.
Manojkuma
Manojkuma (6 晚家庭旅程)
Orbitz 真實旅客評價
6/10 不錯
2025 年 4 月 24 日
If it wasn't for the customer services eg. reception lead by Deepak who was super efficient & the restaurant lead by Arun, we'd not have chosen the Oriental for our stay given its physical rundown condition. Arun & his team went above & beyond to accommodate our special dietary requirements while we were receiving extensive dental treatment. We're very grateful to him & his team.
Thank you for looking after us!
Viet
Viet (13 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 21 日
Room was very inappropriate and totally opposite which is seen in pictures. So, overall don't go for this hotel at all. There are many nearby hotels which much appropriate than this one. I would raise the complaint for complete refund of my amount which i feel is wasted for this hotel.
Akshay
Akshay (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 17 日
Ashok kumar
Ashok kumar (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 11 日
Harsimran
Harsimran (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 7 日
SUSHIL KUMAR
SUSHIL KUMAR (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 4 日
SAKSHI
SAKSHI (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 4 日
Internet was not working and voucher regarding problem i faced with staff
SAKSHI
SAKSHI (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Go to hotel in Khar, Mumbai
Clean and very professional hotel. Rooms are cozy and offers a comfortable stay.
Ashutosh
Ashutosh (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Property was nice. Staff was courteous
DHRUV
DHRUV (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 17 日
Srinivas
Srinivas (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 17 日
Staff is nice.
Srinivas
Srinivas (10 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Arun S was polite and helped us with breakfast every morning. The reception staff were also very helpful. Good position.
Benjamin
Benjamin (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Roberto
Roberto (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Great stay.
This is my third or fourth stay at Oriental Residency. The rooms are good. Comfortable. Breakfast is good. And staff is very friendly. Deepak and Supriya are great. Hotel needs a little upkeep. Center location.
Rajesh
Rajesh (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 2 日
The Oriental Residency is a good hotel to consider when visiting Mumbai. The rooms are comfortable with aircon, wifi, and flat screen TV. The meals from The Soul Restaurant were delicious and the staff are courteous . Location was good for me as I was in Mumbai for dental surgery and it's 5 minutes walking distance to Dentzz Dental. For anyone on a budget, the Oriental Residency is a great hotel to consider.
Steven
Steven (19 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 22 日
Clean room, outstanding service, host very friendly!
BRAD
BRAD (13 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 26 日
Very nice place to stay and very nice staff
Greg
Greg (17 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 19 日
Xux
vishnu
vishnu (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 4 月 19 日
The property needs solid facelift. Most of the fixtures are loose or falling. Curtains were off the hooks.
Bathroom has less light for shaving. Toilet pot was very dirty.
Breakfast was so so with very limited spread.
Over all it was not worth the price we paid.
Ravindra
Ravindra (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 10 月 17 日
Lors de mon arrivée, l'employé à la réception insistait pour que paye mon séjour alors que le tout avait déjà été payé par Expedia 8 mois auparavant. Après une attente de 10 minutes et un appel, il a compris que le tout avait bel et bien été payé. Ensuite j'ai passé 48h sans WiFi. Je devais demander constamment si ca fonctionnait car aucun suivi n'était fait de leur côté (pour m'informer). Et inévitablement... je n'ai eu aucun dédommagement.
Le personnel du restaurant est #1 .
Murielle Cynthia
Expedia 真實旅客評價
2/10 欠佳
2023 年 3 月 10 日
I booked this hotel because I had a really good experience from my previous stay. Now this hotel staffer whoever was on duty on 3rd March night gave us the worst ever travel experience. In the middle of the night he simply said we dont have your reservation or booking and I cant help you. This happened when I had booked the hotel 2 months in advance. I never had seen the a Hotel did not get a booking after 2 months. I was carrying a 6 month old child and she was crying as we could get rest after traveling from us and he simply did not allow us on the hotel premises and was discourteous as well and when another hotel staffer or porter tried to help he asked him not to. We even asked if he could give us a room with extra payment and he even denied that and he was more concerned of entry door opening and closing as we were trying to calm our child and trying to book another hotel.$140 dollar wasted. My child cried for 3-4 hours as all the hotels 3 or 4 star were all full when we tried to book another hotel. When I asked for a refund through Expedia the management also did not pick the Customer service reps call and did not refund our booking. Please avoid this Hotel at all cost.
Shubhankar
Shubhankar (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 1 月 28 日
Would not recommend.
Not worth the price. Rooms are old and very small with a very dirty look and feel and we were apparently upgraded. Definitely will not stay here again.