I stayed here in Sept/24. Obviously, I enjoyed it enough to give it another try.
I am an adamant non-smoker. On my last stay I brought it up. Reception tried to rid the room of smoke but it really didn't help as it was thick as soup.
I mentioned upon reserving I really didn't want to go through that again. I also mentioned I would like to get some breakfast before it was actually served (8 to 10AM). I missed out on my last stay.
I am happy to say both small issues from last time were no longer issues on this visit thanks to a young gentleman named Phillip who was only eager to assist with a smile.
I was also able to extend my checkout time upon departure without a dreaded money grabbing fee.
Luggage storage is also available with a smile (Yanis) so you can enjoy Rethymno to its fullest.
To me the greatest virtue of this property is reception. They don't roll their eyes or give a heavy sigh at requests. They indeed want you happy and returning.
Breakfast has numerous choices even for the fussiest eaters such as myself.
The smallest downfall is the bed and pillows. The support was not firm as I like but we are all different.
Even though Room #503 faced the street any outside noise was minimal.
Job well done!!
Wendy
2 晚行程
8/10
Pablo
1 晚行程
8/10
NIKOLAOS
1 晚行程
4/10
The main issue was the gym - advertised on website, it was unsafe and dangerous to use with all equipment broken and simply dangerous for heath, this gym should’ve been completely shut. Showers in the room were not any better either, filthy, covered in mould, broken doors covered in rust. Overall, this hotel is in terrible condition and shouldn’t be awarded the stars it received. Awful
Vitaly
6 晚浪漫旅程
10/10
Hilde Marianne
10 晚家庭旅程
10/10
Philippe
1 晚行程
8/10
bed and pillows were very uncomfortable and shower was very hard to get in and out of
rami
1 晚浪漫旅程
10/10
NASKOS
1 晚商務旅程
10/10
Zwembad
Cees en Corine
1 晚行程
10/10
Rémy
1 晚行程
8/10
Inken
8 晚行程
10/10
All perfect
PANAGIOTIS
3 晚行程
10/10
We
Evangelia
1 晚友伴旅程
8/10
Bjørn
1 晚行程
10/10
Tanidis
3 晚商務旅程
8/10
parkeer gelegenheid om 10 minuten op grote parking stond op bord € 5 per 24 uur we stonden er 46 uur kostte ons €32.50 dus de bordjes daar kloppen niet, maar daar kan het hotel dus niets aan doen.....Alles op loopafstand naar oude stad met goede tips van receptie...
Gerard
2 晚浪漫旅程
2/10
Sophia
10/10
Super prope
Lionel
1 晚友伴旅程
8/10
W rezerwacji podano ze mozna zameldowac sie od 14.00, a na miejscu okazalo sie, ze dopiero od 15.00. Jest przechowalnia bagazu wiec bez problemu mozna zostawic bagaz i isc do miasta lub skorzystac z basenu. W pokoju lodowka i zestaw do kawy i herbaty. Sniadanie szwedzki stol i bardzo duzy wybor.
真實旅客
1 晚行程
10/10
Elina
3 晚行程
10/10
Quet nice and place ,friendly and helpfull staff, good breakfast ,close to the beach and center.