Experience the charm of Otranto Waterfront at Hotel Palazzo Papaleo. Unwind with a rooftop view, indulge in al fresco dining at Peccato di Vino, and rejuvenate in the Turkish bath/hammam or spa tub. The helpful staff has left a lasting impression on previous guests.
Hotel Palazzo Papaleo features a rooftop terrace and puts you only steps from Otranto Waterfront. Guests can indulge in hot stone massages, body wraps or body scrubs, and grab a bite to eat at Peccato di Vino, which serves Italian cuisine and is open for dinner. A poolside bar, a hot tub and a snack bar/deli are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
9 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (EUR 20 per day; includes in/out privileges)
Off-site parking within 1312 ft (EUR 20 per night)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Bike rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Scuba-diving nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Romance packages
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Rooftop terrace
Library
Television in common areas
Bike parking
Spa services
Hot tub
Massage/treatment rooms
Reception hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 76
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Accessible airport shuttle
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Down duvet
Soundproofed rooms
Turndown service
Premium bedding
Travel cot
Freshen up
Private bathroom
Shower only
Bidet
Shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.
Dining
Peccato di Vino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Terrazza Papaleo – This rooftop bar overlooks the ocean and specialises in Italian cuisine. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
A tax is imposed by the city: From 1 April to 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
A tax is imposed by the city: From 1 July to 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
A tax is imposed by the city: From 1 September to 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way. Maximum occupancy 2)
Train station pick-up service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for EUR 20 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Uncovered self-parking costs EUR 20 per day with in/out privileges
Parking is available nearby and costs EUR 20 per night (1312 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT075057A100021276, LE075057015S0007164
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo
Palazzo Papaleo Otranto
Palazzo Papaleo
Boutique Hotel Palazzo Papaleo
Hotel Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo Hotel Otranto
Frequently asked questions
Does Hotel Palazzo Papaleo offer free cancellation for a full refund?
Yes, Hotel Palazzo Papaleo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo Papaleo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palazzo Papaleo?
Yes. Self-parking costs EUR 20 per day.
Is an airport shuttle service offered by Hotel Palazzo Papaleo?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Papaleo?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Palazzo Papaleo and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Relax in the hot tub or enjoy the use of other amenities, which include a Turkish bath and spa services.
Are there restaurants at or near Hotel Palazzo Papaleo?
Yes, Peccato di Vino offers al fresco dining, Italian cuisine and ocean views.
What's the area around Hotel Palazzo Papaleo like?
Hotel Palazzo Papaleo is in Otranto Historic Centre, a short 1-minute walk from Otranto Waterfront and 3 minutes' walk from Otranto Castle.
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Hotel Palazzo Papaleo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Breakfast
View
Sea
Old town
Room
What guests liked
Breakfast was really good with a variety of options including a buffet and menu items. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
18 Jun 2025
Beautiful hotel with great service. Room with large and had an incredible fresco ceiling. We could not have been happier with our stay there
James
James, 4-night trip
10/10 Exceptional
7 Sept 2024
Nice boutique hotel in a great location
Terri
Terri, 2-night trip
10/10 Exceptional
14 Oct 2024
Great location. Breakfast was really good and staff were wonderful attending to our needs.
David
David, 2-night trip
10/10 Exceptional
19 May 2024
Perfect localisation, hôtel and service!
klotz
klotz, 3-night trip
10/10 Exceptional
29 Sept 2024
Excellent service. Nice rooftop bar and area for breakfast.
Great location, close to many beaches and restaurants
Susan
Susan, 3-night trip
10/10 Exceptional
5 Jun 2024
We had an excellent stay at this hotel.
Perfect location, many attraction and sea at short walking distance. Great breakfast and beautiful ocean views from roof top.
Professional and helpful personeel, service is really of a 5* hotel.
Katia
Katia, 3-night trip
10/10 Exceptional
30 Aug 2024
Excellent stay. Room spacious and bathroom convenient, clean, good water pressure. Staff very attentive and excellent roof terrace bar with unbelievable views. Breakfast included is excellent, fresh juices, platters of food, fresh coffee. Truly excellent all around.
Carmen
Carmen, 3-night trip
10/10 Exceptional
5 Oct 2023
Perfectly located (For Historic Centre, Beach and Old Port) beautifully preserved and maintained Palazzo-style hotel. We felt completely immersed and thanks to the Hotel Staff who were so professional, friendly and helpful, we utterly enjoyed every moment of our stay in Otranto
Bryan
Bryan, 3-night trip
10/10 Exceptional
19 Nov 2022
A Perfect Place to Stay in Otranto
Great location in the old town, very convenient for all the key sites and a nice view of the waterfront from the balcony. The hotel is very clean with comfortable rooms and beds, and a good breakfast. We were given excellent restaurant recommendations.
Lois
Lois, 2-night trip
10/10 Exceptional
31 Mar 2024
The staff was extremely attentive, friendly a d helpful
Maria
Maria, 2-night trip
10/10 Exceptional
23 Jun 2024
Truly an exceptional experience
Truly authentic right next to cathedral. Quiet and intimate.
kenneth
kenneth, 1-night trip
10/10 Exceptional
7 Oct 2024
Old Town Otranto!
Amazing stay in old town Otranto. You will park outside about 400 meters away, but it’s an easy walk to the hotel from there. Incredible view from the terrace on the roof, and clean comfortable rooms with extra pillows, blankets, and plenty of closet space. A very nice breakfast is offered with both a buffet and off of the menu items. Coffee was plentiful and we were close to nice views of the sea from our balcony. Loved our visit here!
Tammera
Tammera, 1-night trip
10/10 Exceptional
4 Oct 2023
This was an absolute gem. We loved everything about it.
The staff was friendly and helpful. The hotel is very charming and we would highly recommend this hotel.
Gianna
Gianna, 2-night trip
10/10 Exceptional
9 May 2024
Perfect Staff, Location and Facility
This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and breakfast area were fantastic. Special compliment to Peppe for recommending a place to watch the Champions League semi finals.
John
John, 3-night trip
10/10 Exceptional
16 Jul 2024
The staff was very friendly and helpful and made our stay special. They offered us tickets to the Jazz Festival that was playing and really made extra efforts to make our stay special. The staff was very able to communicate with us as English speakers and made us feel very comfortable. Thank you.
Todd
Todd, 3-night trip
10/10 Exceptional
10 May 2024
Perfect Staff, Location and Facility
This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and at breakfast were kind and helpful. I'll be back.
John
John, 3-night trip
8/10 Very good
28 Sept 2014
Perfect stay
Only downfall was finding the hotel and getting parking , we parked car, bought ticket and then brought our bags to hotel and then staff explained where we could park locally free. Staff very helpful recommending restaurants etc. breakfast lovely, fresh fruit , pastries and more
Dublin
6/10 Good
22 Apr 2025
Poor service options
Deborah
Deborah, 4-night trip
10/10 Exceptional
20 Jul 2025
Sofia
Sofia, 2-night trip
2/10 Poor
22 Jun 2025
Este hotel es supuestamente 5 estrelles
Yo he viajado bastante y conozco mucho sobre hoteles, este es un hotel con 3 estrellas y no más
Todo es viejo y no funciona bien
La ducha es muy pequeña y prefabricada
Feo decorado
Muy bien la atención y la ubicación . Es lo
Único bueno del hotel
pero demasiado caro
No se lo recomiendo a nadie
fernanda
fernanda, 1-night trip
10/10 Exceptional
6 May 2025
Jennifer
Jennifer, 2-night trip
2/10 Poor
18 Nov 2024
Lasse
Lasse, 4-night trip
10/10 Exceptional
31 Aug 2024
Esperidião Elias
Esperidião Elias, 3-night trip
4/10 Fair
30 Jul 2024
Sicuramente non un hotel a 5 stelle
L’hotel non rispecchiava totalmente le foto pubblicate sul sito . Hotel sicuramente antico ma poco curato nei dettagli ( per esempio mobilio, bagno). Sicuramente non conforme agli standard di come si intende un hotel 5 stelle. Colazione poco fornita, mancanza di acqua gratuita in camera. Servizio trasporto bagagli dal parcheggio complicato e poco comodo.